Information
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Document No.
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Cafeteria Operation Review
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School
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Conducted on
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Prepared by
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Location
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Manager's Name
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Review Period
A. COMPLIANCE
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1. Are current Production Records printed and forecasted for planned menu?
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2. Are production records used as a food production guide for employees?
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3. Are food production records complete with all required information on the day of meal service?
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4. Do production record meal count totals match point of sale meal count report totals?
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5. If menu substitutions are made, has approval from Registered Dietitian been obtained?
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6. Are Special Diets kept on file and entered into POS system?
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7. Is the planned and printed menu served?
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8. Are correct food portion sizes served according to food production records?
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9. Are correct serving utensils being used in meal service?
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10. Are adequate quantities of menu items available for the entire meal service for all students?
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11. Are cashiers correctly counting and claiming ITEMS for breakfast and COMPONENTS for lunch?
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12. Are cashiers using the correct counting and claiming method according to established Method of Collection agreement with TDA?
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13. Did student take a fruit or vegetable for breakfast and lunch?
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14. Is the Justice For All Poster in public view?
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15. Is the most recent Health Department Inspection Report posted?
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16. Is the Chocking Poster visible in cafeteria?
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17. Is the correct menu Signage posted at the appropriate place on the serving line? {What make a lunch at beginning of the line. Do you have a fruit or vegetable at POS area. You may may take {2} servings of fruit or vegetables {High School Only} at fruit/vegetable area on the serving line}; Breakfast Items Select 3-4 Items/Grain, Fruit, Milk. Breakfast do you have a fruit and or vegetable?
B. QUALITY FOOD PRODUCTION
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1. Is staff well trained in production and cooking of menu items?
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2. Are recipes printed and provided to employees for correct food production?
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3. Are product instructions being followed as per manufacturer's instructions?
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4. Does manager provide training, monitoring and follow up for all food production?
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5. Is the manager monitoring during food production periods?
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6. Are recipes followed to ensure quality Appearance, Flavor and appropriate Texture?
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7. How does the manager check and confirm quality standards before food is placed on the serving line?
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8. Is Just-In-Time production being practiced?
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9. Is potable water available for all students at breakfast and lunch?
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10. Are scales, measuring containers and portion tools being used correctly?
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11. Do employees and manager know how to operate all food production, holding and serving equipment correctly?
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12. Are employees able to work efficiently within designated time frame?
C. MARKETING, MERCHANDISING, CUSTOMER SERVICE AND ESTABLISHED STANDARDS
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1. Are monthly and all planned promotions implemented and visible?
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2. Are service lines and service area appealing and inviting?
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3. Are all A-la-carte items merchandized correctly {variety, plentiful, neatly arranged, label facing forward}?
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4. Are all menu items arranged attractively on serving lines in appropriate pans, containers, trays, bowls, etc.?
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5. Are employees practicing good customer service to all students, staff and co-workers?
D. CUSTOMER SERVICE
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1. Are all employees practicing good customer service skills?
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2. Do employees use eye contact and positive verbal communication with students, staff and parents?
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3. Are student/ adult accounts handled accurately and courteously?
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4. Are customer complaints responded to and recorded on established form?
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5. Are Civil Rights customer complaints handled correctly according to compliance regualtions?
E. FOOD SAFETY / HACCP
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1. Is established HACCP Plan in place and being used?
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2. Are Standard Operating Procedures being practiced from receiving to storage of food and after meal service?
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3. Are food temperatures being taken and recorded on HACCP logs?
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4. Have all thermometers been verified for calibration and used properly?
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5. Is correct sanitizing solution being used with wiping cloths at all work stations and under serving lines?
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6. Are employees observed using proper hand washing technique at appropriate times?
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7. Is all equipment clean and free from food particles and dust?
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8. Is ice machine free of slime and scoop properly stored?
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9. Is date marking of Potentially Hazardous Foods being done?
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10. Do employees clean and sanitize work areas before beginning another food production task?
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11. Do employees use disposable gloves when handling foods during production?
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12. Are All HACCP logs completed and correct?
F. WORK PLACE SAFETY
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1. Is the back door locked with designated signage posted?
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2. Is back door area clean?
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3. Is the sign in sheet used for all delivery , vendors and visitors?
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4. Are all employees following all dress code requirements including wearing safety shoes?
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5. Is personal Protective Equipment available for employees and being used properly at appropriate times? {goggles, pot holders, oven mitts and sleeves, rubber gloves, mask, cutting gloves, freezer gloves, back belts and freezer jackets}
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6. Are all areas of the kitchen clean including cooking and serving equipment, floor, walls, etc.?
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7. Is the Restroom clean, sanitary and properly stocked?
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8. Are kitchen work and storage areas organized and free of clutter?
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9. Is SFS Chemical System and products being used safely and adequately?
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10. Is all equipment in good working order?
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11. Is the kitchen pest free?
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12. Is the manager's office and files clean and organized?
G. INVENTORY MANAGEMENT
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1. Are Storeroom, Cooler and Freezer clean and organized as per posted Storage Maps?
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2. Are items stored off the floor in cooler, freezer or store room?
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3. Is manager practicing established standards to accurately forecast, order and produce food to meet menu requirements, minimize waste and ensure {5} days of inventory?
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4. Is FIFO in place and items properly date marked?
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5. Is perpetual inventory taken on designated items?
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6. Does manager train and assign multiple people to participate in perpetual and physical inventories?
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7. Do Physical counts match the Inventory Valuation Report and corrections submitted by deadline?
H. ACCOUNTABILITY AND STANDARDS
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1. Are Basic Cafeteria Standards posted and being practiced?
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2. Is waste can in place and being used?
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3. Are waste sheets completed and attached to production records?
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4. Are required posters and signage posted in appropriate areas?
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5. Is Cafe Communication posted for employees to read and sign?
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6. Are work schedules posted and in use?
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7. Is PPP, Computer Reference Guide, HACCP Binder, Financial Binder and Employee Handbook readily available, up to date and in use?
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8. Is the Professional Growth file in place with documented training lessons?
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9. Is High Five conducted prior to meal service? {Breakfast & Lunch}
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10. Are all money handling procedures as described in PPP in practice? {deposits, starting change audit, safe audit, daily receipt, etc.}
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11. Are good management skills being practiced? {Review financial reports, MPMH, Days in Inventory, Breakfast & Lunch Participation, Ala-Carte Sales}
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Additional Comments:
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Scoring
Exceeds Expectation 95 -100
Meets Expectation 85 - 94
Needs Improvements 75 - 84
Unsatisfactory 74 or Less -
Manager Signature
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Supervisor Signature