Title Page
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Conducted on
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Prepared by
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Location
CUTTING COOKIES PREPARATION
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Using clean gloved hands, a metal dough scraper and orange transfer tray are used to cut cookies, (one at a time) 7-times evenly across the width of the cookie. Starting in the center and cut 3-cuts on each side
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Transfer tray is turned a 1/4 turn and cookies are cut again (starting in the center) 7-times evenly across the width of the cookie
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Using a metal dough scraper, cookie pieces are picked up and placed into 1/6 size pan. A 2 oz. Red Dot Measuremiser is approved timing system
ASSEMBLY & PACKAGING
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The new shake preparation and packaging is demonstrated to standard
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Job Aid
GUEST SERVICE & EXECUTION
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Cashiers are scripting the Chocolate Chip Cookie Milkshake as an “add-on” as appropriate
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Cashiers are trained and have tasted the new shake so they can describe it to Guests
TRAINING MATERIAL
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Shake Preparation Chart is posted at the Shake Station for employee reference
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Nutritional information has been placed near the frontline area for employee reference
PERSON IN CHARGE (General Manager, Shift Leaders, Station Leaders)
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ADQs
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Person in Charge knows the sales projections (ADQs) for the new shake
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Person in Charge is demonstrating MODEL-COACH-REQUIRE as needed to enforce proper standards and procedures to deliver a HIGH QUALITY product to Every Guest, Every Time!
POP POSTING
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The POP is posted correctly, in a timely manner and with correct pricing
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Mgmt Signature