Information

  • Document No.

  • CWY-CA

  • Conducted on

  • Prepared by

Software Install

  • HP DVD and CD Burning software installed?

  • Adobe professional installed if PC has a license?

  • Adobe Reader 9.5.0, Java 6 Update 35 and Flash Player installed?<br>Do not install most current reader or java- will not work with court software

  • Updates for Adobe Reader, Flash Player, and Java disabled?

  • Bomgar installed, configured for Windows 7, and setup with computer information in the rep console?

  • Microsoft Office installed (make sure to choose full or complete install)?

  • Microsoft Office is activated and verified to make sure activation took?

  • Offline files / sync disabled?

Windows updates

  • Windows Essentials / windows live / bing bar and bing desktop updates hidden and not installed?

  • All other available Microsoft updates installed?

  • Automatic updates disabled and uncheck box to allow all users to install updates.

Once joined to domain

  • Audit current computer and compare software installs to ensure all software is reinstalled

  • Contexte court software installed?

  • RMS installed and permissions set?

  • Sophos anti-virus installed?

  • Disable all forms of sleep/hibernate?<br>

  • Springbrook shortcut created if user needs it?

  • .NET framework 4.0 full installed needed if springbrook is installed?

  • Desktop icons for word, excel, outlook, helpdesk, contexte copied to all users desktop?

  • Current version of Quest Password Manager installed?

  • User setup to print to network printers in their dept (local printers if they have one)?

  • Setup mapped network drives?

  • Email setup?

  • If thin client or SSD drive, uncheck offline exchange mode during manual setup (right below where you enter server)

  • Scan system into helpdesk - verify it scanned successfully

  • If new system, enter monitors, etc into helpdesk.

  • User is setup as a Standard User?

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.