Information
-
Document No.
-
CWY-CC
-
Conducted on
-
Prepared by
Software Install
-
HP DVD and CD Burning software installed?
-
Adobe Acrobat Professional installed if PC has a license?
-
Adobe Reader, Java, and Flash Player installed?
-
Updates for Adobe Reader, Flash Player, and Java disabled?
-
Bomgar installed, configured for Windows 7, and setup with computer information in the rep console?
-
Microsoft Office installed (make sure to choose full or complete install)?
-
Microsoft Office is activated and verified to make sure activation took?
-
Offline files / sync disabled?
Windows updates
-
Windows Essentials / windows live / bing bar and bing desktop updates hidden and not installed?
-
All other available Microsoft updates installed?
-
Automatic updates disabled and uncheck box to allow all users to install updates.
Once joined to domain
-
Audit current computer and compare software installs to ensure all software is reinstalled
-
Scanner driver installed if user has a desktop scanner?
-
DocTools installed and setup?
-
DT Search installed and setup?
-
Sophos anti-virus installed?
-
Disable all forms of sleep/hibernate<br>
-
Springbrook shortcut created?
-
.NET framework 4.0 full installed needed if springbrook is installed?
-
Desktop icons for word, excel, outlook, helpdesk, copied to all users desktop?
-
Current version of Quest Password Manager installed?
-
User setup to print to network printers in their dept (local printers if they have one)?
-
Setup mapped network drives.
-
Email setup?
-
If thin client or SSD drive, uncheck offline exchange mode during manual setup (right below where you enter server)
-
Scan system into helpdesk - verify it scanned successfully
-
If new system, enter monitors, etc into helpdesk.
-
User is setup as a Standard User?