Adobe Reader, Java, and Flash Player installed?
Updates for Adobe Reader, Flash Player, and Java disabled?
Bomgar installed, configured for Windows 8 and setup with computer information in the rep console?
Microsoft Office installed (make sure to choose full or complete install)?
Microsoft Office is activated and verified to make sure activation took?
Offline files / sync disabled?
Hide updates for bing desktop and bing bar
All other available Microsoft updates installed?
Automatic updates disabled and uncheck box to allow all users to install updates.
Audit current computer and compare software installs to ensure all software is reinstalled
Disable all forms of sleep/hibernate if plugged in (not on battery)
Desktop icons for word, excel, outlook copied to all users desktop?
uncheck offline exchange mode during manual setup (right below where you enter server)
If Office 2010, setup Outlook Anywhere for Outlook 2010
Scan system into helpdesk - verify it scanned successfully
If new system, enter monitors, etc into helpdesk.
Install and setup Global Protect
User is setup as a Standard User?