Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Site perimeter
Daily
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Litter pick all landscape shrubbery
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Mechanically sweep paved area outside curved wall (front of site)
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Wipe down wooden seating and metal framework
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Remove any graffiti discovered
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Wipe clean and empty metal bins
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Mechanically scrub and sweep paved area including (Waterloo road, arcade place & brewery walk)
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Litter pick tree gills
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Wipe clean stanchions to 2m high
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Sweep Tarmac footpath rear of Virgin active
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Remove pigeon droppings Waterloo road
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Remove chewing gum deposit
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Check and remove litter and spillages throughout the day
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Exterior clean (service areas: normal, public areas: prestige)
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Machine scrub footpath adjacent to all the shops the lobby between the two lifts (stair 5.1), brewery walk, Waterloo road, arcade place
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Remove chewing gum from footpath and staircases
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Empty and wipe down metal bins (rubbish to yard 4), including the small re-cycling bins outside the atrium doors
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Sweep metal stairs in arcade place
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Remove pigeon droppings in arcade place
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Wipe down walls in staircase 5.1
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Scrub white pillars on front elevation to 2 metres height
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Wipe down all seating areas front elevation and brewery walk
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Remove any graffiti discovered on site
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Litter pick planters and tree grills
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Mop all trolley bays clean
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Machine scrub ramp in arcade place
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Clean stanchions to a height of two meters
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Remove waste cages from car phone warehouse to yard 4 and return empty cages
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Remove any dead pigeons on site
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Clean litter from drains and gulleys
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Attend to spillages
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Attend to litter throughout the day
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Clean external signage stainless steel posts and powder coated signs
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Clean and polish bumper trolley rails
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Clean and polish stainless steel external seating and planters
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Clean down and polish frame and glazing of shopping trolley enclosures
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Hygienically clean the pay on foot entrance barrier machines at the customer interface
Service areas
Daily
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Empty euro bins into compactor in service yards 1, 3 and 4 (approx 40 bins daily)
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Remove cardboard in service yards 1, 3, 4, 5 and 6 and place into balers located in service yards 3 & 5
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Cleaning manager to co-ordinate weekly bale collections via waste contractor
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Cleaning manager to provide daily monitoring to ensure tenant compliance on all waste recycling procedures
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Mechanically sweep service yards 1, 3, 4, 5 and 6
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Remove any graffiti found on site
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Wash goods lift floors in service yard 1 and 3
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Clean surfaces of barrier rails to remove staining and restore appearance-powder coated tubular barriers in service yards
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Clean down sheet surfacing of canopies over goods entrances
Fire escapes and service corridors
Daily
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All service corridors and staircases (12 number 4 levels) to be swept, litter removed and doors cleaned
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Any graffiti to be removed if discoevered
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Service corridor floors to be cleaned
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Machine scrub corridor behind FR1-FR4 units daily
Atrium & Upper mall (prestige)
Daily
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All bins to be emptied throughout the day as required
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Floors to be swept throughout the day
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Spillages to be swept throughout the day
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Litter picking of sill areas throughout the day
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Clean the external covering of AC vents
Nightly
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Machine scrub floors
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Mop all edges
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Remove chewing gum deposits (from entrance matting as well as floors)
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Clean walls and floors of all 3 lifts, polish mirrors in lifts, clean outside lift doors and immediate glazed walls and panels
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All low level glass to be cleaned (windows and balustrade)
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Escalators and travelators to be cleaned using a tread master machine. Sides and handrails also to be cleaned
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Wash down sill area adjacent main glazed area in mall
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Spot clean glazing where required
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Landing floor between travelators to be scrubbed clean
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Damp wipe all metal paintwork to a height of two meters
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Damp wipe all doors
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Stair 5.1 to be swept and mopped
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Control room/WC/Welfare areas stairs to be swept and mopped
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Entrance matting to be swept and vacuumed
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Cinema stairs to be swept and mopped
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Balcony to be swept and gutter to be cleaned out
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Clean main entrance doors ground floor and 1st floor entrance doors
Weekly
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Wipe clean commemorative plaque
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Wipe clean car park black plastic bollard covers
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Wipe clean yellow grit bins
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Wipe clean all ticket machines
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Clean low level trolley rails
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Wipe over copper urn to six meters
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Remove trolleys from trolley bays pick litter seep and scrub
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Wipe clean all signage on SLCP and MSCP
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Pressure jet areas around compactors
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Pressure wash all wheelie bins
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Clean glazing in pavilion located within brewery walk inside and out
Monthly
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Machine scrub pavement at basement of chimney
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Pressure jet service yard areas
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Damp wipe all exterior doors
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Mope fire escape staircases
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Damp wipe all interior walls and doors in service corridors
Quarterly
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Scrub metal stair in arcade place
Management Suite (Hygienically)
Daily
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Bins emptied and cleaned
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Kitchen (inc floor) to be cleaned
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Toilet (inc floor) to be cleaned
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Tissue dispensers, soap dispensers, air freshener, tea towels to be replenished
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Carpets to be vacuumed
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Furniture dusted
Surface level Car Park
Nightly
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Mechanically sweep all car park and edges
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Remove all litter from trolley shelters
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Sweep all paved areas
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Mechanically sweep spiral ramp to multi story car park
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Hand sweep brewery walk edges
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Hand sweep pavement at main entrance to site
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Mechanically sweep cobbled feature
Bi annually
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Wash down white cladding panels to spiral ramp
Multi storey car park
Nightly
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Mechanically sweep all levels and edges
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Remove all litter from trolley bays
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Mechanically sweep exit ramp
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Control room/WC/Welfare areas to be cleaned
Window & high level cleaning
Monthly
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Clean entrance doors and glazing above them
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Clean internal face of glazed wall 1st floor mall
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Clean management suite windows inside & out
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Clean glazing in pavilion located within brewery walk inside and out
Glazing
Quarterly
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Clean outside face of glazed wall to first floor mall
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Clean glazing to atrium lift shaft (outside & inside building)
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Clean glazing to tower stair 6 (outside and inside)
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Clean glazing to stair 4 (outside and inside)
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Clean glazing at high level Waterloo road
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Cleaners will be required to clean up to 2 meters from the ground. Periodic 'high level' cleans will be instructed by the OM at roughly 6 monthly intervals
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Clean external face of glazed wall to first floor
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Clean internal face of glazed wall to first floor
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Clean glazing to tower stair 6 (internal and external)
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Clean glazing to atrium lifts shaft and atrium entrances (both outside and inside the building)
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Clean glazing to tower stair 4 (internal and external)
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Clean all high level metal work louvers and facias to front building elevation. Units 6 to 15 including bull nose gutters
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Clean both faces of the White wavy canopy over the retail units 6 to 15
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Clean both faces of the canopies over the remaining retail units, sainsburys to the range
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Clean all louvers and cladding to the remaining units, sainsburys to the range
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Wash down white cladding panels to spiral ramp and bridge to MSCP
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Clean all high level metal work louvers, cladding and steel stanchions to Waterloo road
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Clean top side of canopies to a distance of 5M. Directly below balconies and car park stairs to remove cigarettes and debris discarded
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Clean two internal canopies in atrium
Frequency - Bi annually
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Chemically clean and jet wash pavements (front of site and back of site)