Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Site perimeter

Daily

  • Litter pick all landscape shrubbery

  • Mechanically sweep paved area outside curved wall (front of site)

  • Wipe down wooden seating and metal framework

  • Remove any graffiti discovered

  • Wipe clean and empty metal bins

  • Mechanically scrub and sweep paved area including (Waterloo road, arcade place & brewery walk)

  • Litter pick tree gills

  • Wipe clean stanchions to 2m high

  • Sweep Tarmac footpath rear of Virgin active

  • Remove pigeon droppings Waterloo road

  • Remove chewing gum deposit

  • Check and remove litter and spillages throughout the day

  • Exterior clean (service areas: normal, public areas: prestige)

  • Machine scrub footpath adjacent to all the shops the lobby between the two lifts (stair 5.1), brewery walk, Waterloo road, arcade place

  • Remove chewing gum from footpath and staircases

  • Empty and wipe down metal bins (rubbish to yard 4), including the small re-cycling bins outside the atrium doors

  • Sweep metal stairs in arcade place

  • Remove pigeon droppings in arcade place

  • Wipe down walls in staircase 5.1

  • Scrub white pillars on front elevation to 2 metres height

  • Wipe down all seating areas front elevation and brewery walk

  • Remove any graffiti discovered on site

  • Litter pick planters and tree grills

  • Mop all trolley bays clean

  • Machine scrub ramp in arcade place

  • Clean stanchions to a height of two meters

  • Remove waste cages from car phone warehouse to yard 4 and return empty cages

  • Remove any dead pigeons on site

  • Clean litter from drains and gulleys

  • Attend to spillages

  • Attend to litter throughout the day

  • Clean external signage stainless steel posts and powder coated signs

  • Clean and polish bumper trolley rails

  • Clean and polish stainless steel external seating and planters

  • Clean down and polish frame and glazing of shopping trolley enclosures

  • Hygienically clean the pay on foot entrance barrier machines at the customer interface

Service areas

Daily

  • Empty euro bins into compactor in service yards 1, 3 and 4 (approx 40 bins daily)

  • Remove cardboard in service yards 1, 3, 4, 5 and 6 and place into balers located in service yards 3 & 5

  • Cleaning manager to co-ordinate weekly bale collections via waste contractor

  • Cleaning manager to provide daily monitoring to ensure tenant compliance on all waste recycling procedures

  • Mechanically sweep service yards 1, 3, 4, 5 and 6

  • Remove any graffiti found on site

  • Wash goods lift floors in service yard 1 and 3

  • Clean surfaces of barrier rails to remove staining and restore appearance-powder coated tubular barriers in service yards

  • Clean down sheet surfacing of canopies over goods entrances

Fire escapes and service corridors

Daily

  • All service corridors and staircases (12 number 4 levels) to be swept, litter removed and doors cleaned

  • Any graffiti to be removed if discoevered

  • Service corridor floors to be cleaned

  • Machine scrub corridor behind FR1-FR4 units daily

Atrium & Upper mall (prestige)

Daily

  • All bins to be emptied throughout the day as required

  • Floors to be swept throughout the day

  • Spillages to be swept throughout the day

  • Litter picking of sill areas throughout the day

  • Clean the external covering of AC vents

Nightly

  • Machine scrub floors

  • Mop all edges

  • Remove chewing gum deposits (from entrance matting as well as floors)

  • Clean walls and floors of all 3 lifts, polish mirrors in lifts, clean outside lift doors and immediate glazed walls and panels

  • All low level glass to be cleaned (windows and balustrade)

  • Escalators and travelators to be cleaned using a tread master machine. Sides and handrails also to be cleaned

  • Wash down sill area adjacent main glazed area in mall

  • Spot clean glazing where required

  • Landing floor between travelators to be scrubbed clean

  • Damp wipe all metal paintwork to a height of two meters

  • Damp wipe all doors

  • Stair 5.1 to be swept and mopped

  • Control room/WC/Welfare areas stairs to be swept and mopped

  • Entrance matting to be swept and vacuumed

  • Cinema stairs to be swept and mopped

  • Balcony to be swept and gutter to be cleaned out

  • Clean main entrance doors ground floor and 1st floor entrance doors

Weekly

  • Wipe clean commemorative plaque

  • Wipe clean car park black plastic bollard covers

  • Wipe clean yellow grit bins

  • Wipe clean all ticket machines

  • Clean low level trolley rails

  • Wipe over copper urn to six meters

  • Remove trolleys from trolley bays pick litter seep and scrub

  • Wipe clean all signage on SLCP and MSCP

  • Pressure jet areas around compactors

  • Pressure wash all wheelie bins

  • Clean glazing in pavilion located within brewery walk inside and out

Monthly

  • Machine scrub pavement at basement of chimney

  • Pressure jet service yard areas

  • Damp wipe all exterior doors

  • Mope fire escape staircases

  • Damp wipe all interior walls and doors in service corridors

Quarterly

  • Scrub metal stair in arcade place

Management Suite (Hygienically)

Daily

  • Bins emptied and cleaned

  • Kitchen (inc floor) to be cleaned

  • Toilet (inc floor) to be cleaned

  • Tissue dispensers, soap dispensers, air freshener, tea towels to be replenished

  • Carpets to be vacuumed

  • Furniture dusted

Surface level Car Park

Nightly

  • Mechanically sweep all car park and edges

  • Remove all litter from trolley shelters

  • Sweep all paved areas

  • Mechanically sweep spiral ramp to multi story car park

  • Hand sweep brewery walk edges

  • Hand sweep pavement at main entrance to site

  • Mechanically sweep cobbled feature

Bi annually

  • Wash down white cladding panels to spiral ramp

Multi storey car park

Nightly

  • Mechanically sweep all levels and edges

  • Remove all litter from trolley bays

  • Mechanically sweep exit ramp

  • Control room/WC/Welfare areas to be cleaned

Window & high level cleaning

Monthly

  • Clean entrance doors and glazing above them

  • Clean internal face of glazed wall 1st floor mall

  • Clean management suite windows inside & out

  • Clean glazing in pavilion located within brewery walk inside and out

Glazing

Quarterly

  • Clean outside face of glazed wall to first floor mall

  • Clean glazing to atrium lift shaft (outside & inside building)

  • Clean glazing to tower stair 6 (outside and inside)

  • Clean glazing to stair 4 (outside and inside)

  • Clean glazing at high level Waterloo road

  • Cleaners will be required to clean up to 2 meters from the ground. Periodic 'high level' cleans will be instructed by the OM at roughly 6 monthly intervals

  • Clean external face of glazed wall to first floor

  • Clean internal face of glazed wall to first floor

  • Clean glazing to tower stair 6 (internal and external)

  • Clean glazing to atrium lifts shaft and atrium entrances (both outside and inside the building)

  • Clean glazing to tower stair 4 (internal and external)

  • Clean all high level metal work louvers and facias to front building elevation. Units 6 to 15 including bull nose gutters

  • Clean both faces of the White wavy canopy over the retail units 6 to 15

  • Clean both faces of the canopies over the remaining retail units, sainsburys to the range

  • Clean all louvers and cladding to the remaining units, sainsburys to the range

  • Wash down white cladding panels to spiral ramp and bridge to MSCP

  • Clean all high level metal work louvers, cladding and steel stanchions to Waterloo road

  • Clean top side of canopies to a distance of 5M. Directly below balconies and car park stairs to remove cigarettes and debris discarded

  • Clean two internal canopies in atrium

Frequency - Bi annually

  • Chemically clean and jet wash pavements (front of site and back of site)

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