Client Standards Review

• Site conducted

  Select

• Client Name

• Approver

• Conducted on

  Date

• Prepared by

• Location
  Address

• How many physical STANDALONE Servers?

• List all physical Standalone Servers

• Where are the server(s) physically located in the building?

• What operating system is installed on the server(s)?

• What are the server roles and features?

• How many network adapters?

• Is the IP address static or DHCP?

• Physical Disk Specifications

• Storage specifications

• HDD or SSD

• RAID Level

• Volume Information

• Major Applications Running on Server

• List of Network Shares if applicable

• List of Shared Printers if applicable

• Warranty Details

• Serial Number/Service Tag

• How many physical Virtual Host Servers?

• Operating System

• Network Adapters

• Shared?

• Static IP or DHCP

• Warranty Details

• Serial Number/Service Tag

• Physical Disk Specifications

• Storage Specifications

• HDD or SSD

• RAID Level

Virtual Machines

• List Virtual Machines on each virtual host

• Operating System

• Server Roles and Features

• Network Adapters

• Static IP or DHCP

• Volume Information (Total Size, Free Space, etc)

• Major Applications Running on Server(s)

• List of Network Shares if applicable

• List of Shared Printers if applicable

• Is there a requirement for high availability? If so, why?

• List all network switches on the network

• Make and model of the switches

• Is the software version up to date?

  Yes

  No

  N/A

• List serial number of the switches

• Are any of the switches PoE?

  Yes

  No

  N/A

• Number of Ports in Use

• Number of Ports available

• Are there any VLAN’s? If so, please identify and document

• Configuration backup of all network hardware?

  Yes

  No

  N/A

• Are any switches daisy chained?

  Yes

  No

  N/A

• Is Auvik correctly configured?

  Yes

  No

  N/A

• Provide details on missing Auvik information

• VLAN’s

• VLAN Name

• VLAN Description and Use

• Subnet used on VLAN

• Firewalls/Routers

• Make, model and software version of firewall

• Firewall serial number

• Firewall Subscription (if applicable)

• Firewall Interface details

• What is connected to each port on the firewall?

• Internet is connected to which port?

• Are firewall policies secure and adequate?

  Yes

  No

  N/A

• Provide details on policies and security

• Resource Load

• List all VPN Connections

• Gateway Addresses

• Any Special Rules and Uses

  Yes

  No

  N/A

• ISP Details (List all ISPs if more than one)

• Type (Fiber, DSL, Cable, PtP Wireless, LTE)

• Bandwidth (Down/Up)

• Is bandwidth sufficient?

  Yes

  No

  N/A

Wireless LAN

• Is the WLAN managed by a Controller?

  Yes

  No

  N/A

• Controller make, model and version

• Controller serial number

• IP Address/URL for Access

• List APs

• Were you able get pictures of the AP's?

  Yes

  No

  N/A

• AP make, model and version

• Physical Location

• Managed? Controller/Cloud?

• List all WLANS

• Guest Network?

  Yes

  No

  N/A

• DHCP Server?

• VLAN

• Is there proper wireless coverage for the client?

  Yes

  No

  N/A

• Authentication (WPA2, 802.1x, etc)

• If 802.1x – Authentication Server Details

• Gather Passwords in password vault

• Do we have a diagram of the Wireless network?

  Yes

  No

  N/A

• Is there a dedicated communication/server room?

  Yes

  No

  N/A

• Describe room and relative location in building

• Is the server room accessible by all staff? If not, then by whom?

  Yes

  No

  N/A

• Is there proper cooling and ventilation where the servers are stored?

• Details on Network Equipment and Server Accessibility (ie. Keys are required for room and cabinet, ladder is required to access switch, etc)?

• Are cleanup services needed for the server room?

  Yes

  No

  N/A

• Is there any decommissioned equipment to be removed from site?

• Do we have a copy of server keys, network rack, and access to the server room?

  Yes

  No

  N/A

• Additional Observations

• Yes

  No

  N/A

• Where is the server/network equipment located?

UPS

• Are they using a UPS onsite?

  Yes

  No

  N/A

• Make and Model

• Serial Number

• Capacity

• Provide Load details

• What devices are connected

• Current load on UPS

• Estimate time of backup power

• Yes

  No

  N/A

• What is the recommendation?

• Is Webroot antivirus installed on all network computers?

  Yes

  No

  N/A

• Are there any Windows 7 computers in the environment?

• Are there any assets currently not in use but are still showing up in Automate?

• How many computers are out of warranty?

• Printers

• Make/Model/Version

• Serial Number

• Warranty Information

• Network Printer or Direct USB/Wireless

• IP Address if applicable

• Are the printers correctly added to the print server?

  Yes

  No

  N/A

• Are the printers deployed via GPO?

  Yes

  No

  N/A

• Does the customer have a support agreement for the main LoB Printers? If yes, please document

• Does the client have ATP? If yes, is it setup correctly?

• Does the client have MFA enabled for Office 365?

  Yes

  No

  N/A

• How many global admin accounts are there in Office 365?

• List all global admin accounts and purpose

• List all line of business apps?

• Domain check – Run WHOIS and document domains

• Are the domains under our GoDaddy Client Account? If no, where is it hosted

• Are all required fields filled out in PassPortal?

  Yes

  No

  N/A