Internal Audit - Control of Non-conforming Product

  • In the event of non-conformance, how do you ensure Customers are protected from further disruption?

  • Guide Note: Review OP-001-0012 - Non-conformance containment. The auditee should be to demonstrate evidence against each step of the process for any historic customer non-conformance

  • Is there a defined process for controlling non-conforming product?

  • Is this document effectively controlled and communicated?

  • How is non-conforming material identified and controlled?

  • Do we have a defined procedure for control of rework?

  • How is this document communicated and controlled?

  • Is there a defined rework area?

  • How is this procedure controlled and communicated?

  • How is rework logged to ensure trace-ability

Further Evidence

  • Additional findings

  • Additional findings

  • Additional findings

Sign Off

  • Auditor

  • Auditee

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