Title Page
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Auditor
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Select date
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Location
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Store Name - when location is not available
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Barista
Drink Quality
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Button 1 flush
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Handle levelled and wiped
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Tamper used correctly (two clicks only for ristretto)
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Timer used
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20-22 seconds ROP
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Milk steamed whilst the coffee's extracting
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Thermometers in use (one per jug) and correct size jugs
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Steamer purged before & after use
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Steamer wiped and clean cloths available
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Milk poured correctly
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Milk quality up to standard (steamed)
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Presentation up to standard
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Clean as you go (coffee machine, grinder, working area cleanliness)
Coffee Standards - Espresso
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Coffee check form utilized
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Correct dose (14-15 Grams)
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Espresso quality: Aroma/ Body/ Crema
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Correct volume (25-30 ml)
Coffee Standards - Brewed
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Is Classico and Milano brewed freshly every hour?
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Brew grinder: Filled to line, proper dose and clean
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Proper dose (3.650z/half and 7.3oz full)
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Taste to standard
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Cold Brew: labelled and dated, refrigerated, diluted properly and taste to standard
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Taste to standard (COLD BREW)
Blend
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Are the staff knowledgeable on Caffe Nero Blends?
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Is the correct coffee blend in use? (Espresso) (Filter: Classico & Milano, Cold Brew: CN Espresso Blend available)
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Is Decaf Brewed coffee available
Equipment
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Staff knowledgeable on grinder adjustments
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Pump pressure (within green zone)
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Boiler pressure (0.9 - 1.1 BAR)
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All parts available and in correct working order (Grinders)
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All parts available and in correct working order (Espresso Coffee Machine)
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All parts available and in correct working order (Fetco Brewers)
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All parts available and in correct working order (Brewed Grinder)
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Correct coffee machine cleaning equipment available (blank filter, brush, chemical)
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Both Size Jugs Available
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Timers Available
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Espresso Brushes Available
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Whisks Available
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Grinders clean and tidy
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Fetco Brewers clean and tidy
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Brewed grinders clean and tidy
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Is the espresso machine clean and tidy
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Additional comments (optional)
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Photo/s
