Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Fast Track Section
1. KEY SECURITY
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1.1 Does the Manager on Duty and staff working in store have their keys on their person? (Staff other than the MOD may have them locked in the safe or a locker, but they must be secure)
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1.2 Is the Manager on Duty the only person accessing the safe?
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1.3 Is the Key Holder List, Safe Code, and Alarm Code sheet up to date and signed? (Check staff listed against the schedule. Any keys signed back in must be secure in the safe.)
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1.4 Are the till keys in a signed, sealed envelope in the safe? (Investigate if they are not)
2. EPOS SYSTEM AND CODES
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2.1 Staff working on shift and serving must be using their own code. Is this the case? Is till allocation in place?
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2.2 Are temporary codes in use only issued to one staff member at a time? (Codes must also have been requested for new starters)
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2.3 Are staff logging off the back of house computer? (Must log off the till system from the computer once cashing up / handover has been completed)
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2.4 Are Credit Card Daily Check Sheets being completed in line with policy? (Sheets must be available in the bar file for current week and archived for previous weeks)
3. TILL AND SAFE CHECKS
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3.1 Have opening safe and cash counts been completed before starting the shift? (Ask to see the till receipt print out)
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3.2 Are cash variances within audit parameters at spot check?
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3.3 Is the safe float total correct to that issued to the store? (Check 2 bands of $1's and 3 bands of $5's)
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3.4 Are cash transfers between the safe, cash bag and tills being processed correctly? (If in doubt, contact Audit or IT for information.)
4. CASH TENDER
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4.1 Are $50/$100 bills placed under the cash tray and checked for forgeries? ($100 bills must have been dual checked with the receipt printed and signed. Forgery pens should be on bar)
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4.2 Is all cash securely kept, there should be no loose money around the tills, bar or office areas?
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4.3 Is change only given as part of a genuine transaction? (Only for the bil or coins given, additional cash must not be exchanged)
5. LOYALTY AND DISCOUNTS
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5.1 Have all redeemed loyalty cards been voided (torn) with the correct receipt attached? Inputted correctly for the relevant drink and at time of acceptance? (Cards left around the till should be placed in the drawer at the next transaction where applicable)
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5.2 Is the Loyalty Card Poster in a prominent place in the office / staff area and are staff aware of correct procedures?
6. BANKING & DUNBAR PROCEDURES
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6.1 Are banking procedures being completed correctly? (Check banking book/stub for dates, cash total and signature)
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6.2 Are change order receipts/ bags checked, signed and attached correctly?
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6.3 Are all Dunbar deposits accounted for and in sealed bags?
7. STORE SECURITY
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7.1 Are all staff areas secure? (If there is a separate stockroom door, this must be locked when unattended)
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7.2 Is the office door secured and locked when unattended and when cashing up / handover / Dunbar collection is in progress? (Where possible)
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7.3 Are safe and alarm codes changed in line with CN policy?
8. CCTV
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8.1 Is the CCTV in working order with cameras fully focused and recording? (Unit secured and locked with key kept in safe)
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8.2 Is the time and date correct?
9. TILL PERFORMANCE
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9.1 Are staff aware of the RMS & Till Exception Report?
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9.2 Is the latest RMS till performance report displayed on the staff notice board?
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9.3 Does the manager on duty know the current percentage criteria?
Inventory Audit
1. Ordering Processes
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1.1 Are all orders placed against par levels?
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1.2 Are all orders placed and delivered in line with the company set schedule?
2. Delivery & Receiving
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2.1 Are orders matched against the supplier invoice?
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2.2 Are short deliveries manually adjusted in line with company procedure?
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2.3 Have all delivery invoices been signed for as checked by (signature & date)?
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2.4 Is the invoice posted on to MyMicros on the date of delivery?
3. Transfers
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3.1 Are all transfers completed within company deadlines (i.e. end of business day)?
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3.2 Are transfers kept to a minimum?
4. Wastage
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4.1 Is there a kitchen wastage form in use for the current week?
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4.2 Are the entries on to MyMicros completed by close of business every Sunday?
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4.3 Are the entries on the Simphony till accounted for on the specific day of wastage disposal?
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4.4 Is there a corresponding till receipt record for each entry (only one input for the day)?
5. Staff Consumption
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5.1 Are all staff aware of the company staff consumption policy?
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5.2 Are the staff recording their staff meals on the correct forms including coffee drinks?
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5.3 Is there a corresponding till receipt record for each entry (only one entry per day)?
6.Stock Holding
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6.1 - Is all the stock in store correctly held, rotated properly, not expired, and at the right temperature?
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6.2 Is the stock levels set at a sensible amount to meet sales demand?
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6.3 Is the stock kept in an organized manner to help ordering and stock counting?
7. Stock Counting
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7.1 Is the correct stock count form in use?
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7.2 Is the stock count completed at the close of Sunday business?
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7.3 Are all stock lines accounted for accurately I.e. by flavor type and case size?
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7.4 Has the stock been entered and analysed before booking has taken place by th Area Manager?
8. Paid Outs
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8.1 Are food paid outs kept to a minimum?
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8.2 Are paid outs accounted for on the correct day (i.e. no IOU's)?
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8.3 Are all paid outs within the company policy and approved accordingly?
9. Production/ Availability/ Wastage
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9.1 Is there a preparation board in place for production and in use?
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9.2 Does the store manager use the 4 week average sales report and finance report to set production?
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9.3 Is there sufficient food product on display at the time of audit visit?
10. Food Handling
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10.1 Do all opened prep items or packaged ingredients carry a expiry date?
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10.2 Is the latest product shelf life guide in use?
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10.3 Are all products date with stickers displaying expiration date?
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10.4 Are all relevant products displaying the ingredients stickers as required by the board of health?