Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Why do people communicate?
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How does communication affect relationships?
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Where wound you find out information regarding a service users communications and language needs?
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Can you describe or demonstrate non verbal communication
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Why is non verbal communication important?
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What methods of communication do use in the work setting?
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Can you give an example of a communication barrier in your work setting and how this can be over come?
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Where could you seek further advice and support regarding communication?
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Why is confidentiality important?
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How do you maintain confidentiality?
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It what situation do you think you would feel the need to break confidentiality?
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