HR SYSTEMS HEALTH CHECK
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Site conducted
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Conducted on
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Prepared by
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Location
Documentation check
Recruitment and selection
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Are job ads constructed to maximise suitable applications? eg: not ‘I want’ ads
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Are job ad statistics being maintained - cost, number of applications etc.?
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Is there evidence of selection criteria being used during the screening & selection process?
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Is there a standard rejection communication for unsuccessful applicants?
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Are all candidates (successful or not) being responded to within company guidelines?
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Are relevant staff being properly briefed for reception of interviewees?
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Are interviews being conducted in an appropriate location — relatively quiet, private and free from interruptions?
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Are application forms being filled in and signed by all candidates on arrival for 1st interview?
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Are records of applications, interview evaluations and ref. checks being maintained as per company policy?
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Is there evidence of a recruitment system being developed or used?
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Is there evidence of forward recruitment planning? (proactive, rather than reactive)
Onboarding
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Is there evidence of an induction having occurred for each staff member?
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Do managers have ease of access to staff induction records ?
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Are induction records being updated in accordance with company policy & compliance requirements?
Training, development and succession planning
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Do you have structured standard assessments for in-house training & development?
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Are longer serving staff being cross trained?
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Are talented/ambitious staff being given special projects?
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Do all staff have development plans?
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Is there evidence of a skills training manual being developed or used?
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Are shift leaders aware of their team members' training and development needs?
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Is there evidence of staff training needs being communicated amongst shift leaders?
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Are monthly check-ins being conducted?
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Is feedback specific?
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Are areas for improvement leading to SMART goals & actionable commitments?
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Are senior managers cross-checking that check-in commitments are being delivered to standard?
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Is there a monthly check-in schedule — wall chart, spreadsheet, HR software or similar — in use?
Staff turnover reduction
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Do team leaders have staff turnover targets?
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Are exit interviews occurring with all resigning staff?
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Is there a standard template for exit interviews?
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Who conducts exit interviews?
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Have they been trained to do them?
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Are exit interviews regularly collated with common themes identified to assist with staff retention efforts?
Team member cross-check
Recruitment & selection cross-check
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Did they fill in an application form prior to 1st interview?
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Was it obvious when greeted on arrival prior to the 1st interview that they were expected?
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How long was their 1st interview?
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Did the interviewer ask for the details of who they reported to in previous jobs?
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Were they informed that reference checks were required prior to their application moving to the next stage?
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Did they receive a letter of offer?
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Did the interviewer ‘paint the job black’?
Onboarding cross-check
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Did they have an induction?
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How long did it go for?
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Was the company history and vision explained?
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Did a senior manager or the owner deliver the company history & vision?
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Did they receive a full tour of the business premises?
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Did they receive a copy of the induction manual, position description (PD), new starter information (personal details, TFN forms, super etc.)?
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Were key WH&S policies and procedures clearly explained?
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Were they asked to sign the PD and Induction Manual after having their understanding of each checked or tested?
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Can they tell you how their performance is judged?
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Does the staff member know who they report to?
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Can they concisely tell you what their job is (not what they imagine it to be, but as it has been trained during orientation)?
Skills training (new staff member) cross-check
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Do they have an organised training plan?
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How organised was their introduction to duties and tasks? — were they ‘thrown in the deep end’?
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Do they know what training they’re scheduled to receive in the future?
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Do they know who is responsible for their ongoing training?
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Ask them about a workplace task, and request an explanation of the performance standard for that task. Can they do so clearly?
Training (staff in development) cross-check
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Have you attended any Evolve3 workshops?
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Which ones?
- How To Lead
- How To Train
- How To Choose
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Did you receive a pre course brief and post course debrief from the person that you report to?
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Did any targets or SMART goals get negotiated to utilise the workshop content?
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Did you complete the quiz for this workshop?
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Did you pass the quiz?
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Did your manager check-in with you to see how you did?
Monthly check-ins cross-check
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Are check-ins occurring monthly?
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When was your last one?
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Were targets for improvement (made and asked for) in your last check-in?
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Were they documented?
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Cross check with their team leader whether targets were actioned to standard