Title Page
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Vendor name
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Location
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Type of facility
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Conducted on
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Vendor Category (Tier1/Tier2)
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Prepared by
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Compass Group Singapore Personnel
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Vendor Personnel
A. General site standards
General Site Standards
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Is access to the vendor's facility appropriately restricted?
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Is there a procedure for visitors?
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Are the building facilities up to acceptable standards?
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Please check the following are in acceptable condition:
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Walls/Ledges/Coving/Roof/Ceiling
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Floors/Drainage/Doors
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Beams/Vents/Guards
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Windows/Hatches/Ventilation/Extraction
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Lighting (well lit and covered bulbs)
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Minimal amount of wood
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Are the exterior areas free from rubbish?
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Are the garbage bins emptied regularly and sanitised?
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Is the exterior storage of garbage covered and appropriate?
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You may take relevant pictures if required
Handling Techniques and Staff Training
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Do the operation staff hold effective health certificates?
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Is there a proper induction and ongoing food safety training program for staff?
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Are toilets clean and kept close?
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Are the correct hand washing facilities present and are they being used properly?
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Are toilets provided with hand-washing facilities comprising of hands-free operated taps, liquid soap & appropriate hand drying facilities?
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Are toilets adequately segregated and not open directly into production/ storage area?
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Are appropriate changing rooms/ lockers provided?
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Are outdoor clothing & other personal items stored separately from work- wear within changing facilities?
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You may take relevant pictures if required
Cleaning
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Is there a written cleaning schedule?
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Is there a separate area for washing and sanitising the food preparation equipment?
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Are chemicals correctly stored at a safe distance away from food products?
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Are Safety Data Sheet (SDS) for chemicals (detergent/disinfectants) available ?
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Is there enough room to clean behind objects? (pallets)
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You may take relevant pictures if required
B. Storage
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Are the storage areas clean and appropriately stacked?
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Are there thermometers on all fridges and freezers?
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Is there evidence that fridges / freezers temperature monitored?
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Are there standard temperatures for coolers / freezers? (Cooler should be 0~5C; freezer less than -12C).
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Are all goods properly packaged and labeled?
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Are food additives properly stored?
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Is the "First-in First-out" policy in place?
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You may take relevant pictures if required
C. Pest Control
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Is there an appropriate pest control program in place?
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Are records of pest control maintained?
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You may take relevant pictures if required
D. Production/Processing
Food Processing
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Are products protected from contamination at all stages?
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Are there control methods to prevent / control contamination?
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Is there minimal amount of packaging in the production area?
Incoming Deliveries and Checks
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Is the condition of incoming stock consistently checked?
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Is the temperature of incoming stock consistently checked and recorded?
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Is incoming stock put away immediately and stored appropriately?
Food Handling and Production Processing
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Are employees instructed not to wear jewellery?
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Do employees wear clean protective clothing? (hair covering, footwear, gloves, facial masks)?
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Are employees instructed to wash hands prior to entry to production areas?
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Is the movement of personnel and visitors within food preparation areas controlled to prevent cross contamination?
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Do staff ensure hygienic practices are followed in the food preparation area? (no eating, smoking, spitting or any unhygienic practices)
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Are staff prohibited from bringing in personal food, drink & belongings to the production area?
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You may take relevant pictures if required
E. Deliveries to Customers
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Are deliveries outsourced to a third-party logistics provider?
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Are there monitoring processes in place to check third-party vehicles?
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Are delivery vehicles well maintained?
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Are vehicles only used for food deliveries?
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Do vehicles with refrigerator/freezer units have an appropriate temperature gauge?
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Is there a sufficient number of vehicles to meet delivery requirements?
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You may take relevant pictures if required
F. Product traceability and recall
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Is there a documented procedure for the effective traceability / recall of products?
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Is there a a documented procedure for effective traceability / recall of the vendor's raw material?
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Are staff aware of the procedures?
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Please confirm that there has been no recent cases of product recalls.
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Please provide a brief description
G. Customer Service
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Please confirm there have not been significant issues around quality.
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Please confirm there have not been significant issues around delivery.
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Have complaints / issues raised by Compass Group been dealt with in a timely and effective manner?
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Have there been any issues raised in relation to the delivery drivers?
H. Quality
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Is there a Quality Assurance or HACCP plan in use?
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Have hazard audit table(s) been developed for all product lines or groups of products?
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Have HACCP standards been externally audited?
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Are HACCP team meetings carried out on a regular basis?
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Are previous audit findings by other regulatory bodies available for inspection?
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Are internal audits carried out on a regular basis?
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Is testing equipment (scales and thermometer) calibrated on a regular basis?
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If a non-conforming product is identified, is there a procedure for its disposition?
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Is microbiological testing performed on work surfaces and food products?
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Is the person performing the tests trained in microbiological testing?
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Have product specifications been developed?
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Can you identify which products contain genetically modified ingredients?
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Can you identify which of your products meet special dietary requirements?<br>
I. Supplier background
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Are vendor’s Compass Group sales less than 50% of their annual revenue?
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Does the vendor have a contract in place for all their high volume commodity and/or key suppliers?
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Does the vendor have a basic Code of Business Conduct with its suppliers?<br>
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Please confirm there has not been any litigation against the supplier over the past 3 years?
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Please describe any open cases and potential risks
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Does the vendor have a full listing of its suppliers?
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Does the vendor track, report and follow-up on customer complaints / feedback?
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Does the vendor sell seafood to Compass Group?<br>
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Does the vendor use any sustainable reports to decide what type of wild catch it imports?
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Is the vendor able to provide animal welfare certification from source?<br>
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Does the vendor have a formal recycling programs in their offices and facilities?
J. Sign-offs
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Signature of vendor representative
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Signature of Compass personnel
