Title Page

  • Venue Owner

  • Venue Name

  • Conducted on

  • Prepared by

  • Location

Retail

  • Does the Centre have any notable brands that are not currently at our Centre?

  • Please detail the Centres anchor brands.

  • Please detail the Centres anchor brands.

  • During your visit did you witness any outstanding examples of shopfits?

  • During your visit did you observe any outstanding examples of store window visual merchandising?

  • During your visit did you observe any outstanding examples of in store visual merchandising?

  • During your visit did you observe any examples of outstanding customer service?

Commercial Development

  • Are there examples of commercial development opportunities that we could replicate?

Marketing

  • Does the Centre have digital advertising screens?

  • Please detail the current event/promotions running in Centre.

  • Please detail the current event/promotions running in Centre.

  • Please detail the average shopper profile. Eg nationality, age, gender.

  • Does the Centre have a Tax Free desk?

  • Are the prayer/quiet room facilities available?

  • Is there evidence of special facilities or offers for coach parties?

  • Is there evidence of branded mall displays or Centre provided window kits?

Facilities

  • Please detail the main architectural features of the Centre.

  • Please detail the main architectural features of the Centre.

  • Is the landscaping prominent and a strong feature?

  • Please detail the mall flooring material.

  • Please detail the mall flooring material.

  • Are there clearly marked customer recycling facilities?

  • Is there evidence of maintenance works being carried out around the Centre? If so please detail the barrier system being used.

Guest Services Area

  • Please detail the look and feel of the Guest Services area.

  • Please detail the look and feel of the Guest Services area.

  • Does the Centre offer any notable services that are not currently on offer at our Centre?

  • Does the Centre offer any notable services that are not currently on offer at our Centre?

  • Does the Centre offer multilingual maps and/or leaflets?

  • Does the Centre utilise printed maps, digital maps or both?

Observations

  • Any other observations

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