Information
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Audit Title
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Document No.
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Store Location
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Conducted on
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Inspected by
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Store Manager
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Final Score
Store Exterior
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Carpark condition clean and tidy?
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Is the parking lot clear of any debris?
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All exterior signs in good condition and working?
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Exteriors / windows clean and free of cobwebs?
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Chalkboard on the external?
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Best offers in the poster board signs?
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Are there unwanted materials, marketing equipments, damaged products stored outside the store?
Employees
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Do all employees wear appropriate uniform?
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Are all employees instructed on safe and proper use of products?
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Have all employee's undergone proper training on product knowledge?
Team / Customer Service
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Good Customer service practices in place?
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Aware of the company Safety Values.
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Front Counter tidy and free from clutter?
Facilities
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Are there visible signs that directed the customer to the entrance?
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Floors are clean and in good condition?
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Is there adequate lighting?
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Is the cement warehouse organized and following stocking standards?
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Are the entrances and exits unobstructed?
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Are the storage racks and shelves capable of supporting the intended load?
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Are all materials stored safely?
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Are storage racks secured from falling?
Products
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Are all products on display up to date and damage free?
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Are all products displayed with correct code and price tag?
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All expired paints or chemicals have been removed in the gondola?
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Do all products meet appropriate branding standards?
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Are all products available for testing and demonstration,
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Is there enough promotional materials?
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Are all products stocks available?
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Is the merchandise display and visually pleasing?
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Are the shelves fully stocked?
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Does the window display encourage the customer to step into the showroom?
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Does the window display enable the customer to visualize the product in their home or office?
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Are display clean and free of dust?
Store Interior
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Good sales plan in place to maximize sales?
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Top load are well organized?
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Stocks are being placed according to correct category?
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Price tags and codes are visible to every products inside and outside the store?
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TV monitors are in place - promoting our offers?
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Lighting in good condition?
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Over-all store presentation are well presented and organized?
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Industrial machines such as cement mixer, generators, solar panel are well represented on ends and off location displays?
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Rotation checks?
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Warehouse are well stocked and merchandised?
Security
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Stock room locked?
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Safe locked?
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Cash procedures in place? Cash drops? Cash in draw?
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Correct License and compliance signage in place?
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Employee Logged Book in use and signed off?
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Security cameras operational and focused?
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Bollards and security in place?
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Electrical wiring are being check regularly?
General Comments.
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Comments.
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