Title Page

  • Conducted on

  • Prepared by

  • Location

Health and safety

  • Lifting, Is team competent and understand correct lifting procedure, demonstrate : Ref Page 6

  • Can team name the top 4 critical hazards

  • Knives, are team competent with Knives and PPE equipment. (show they know where gear is stored)

Food Safety

  • Calibration, can the team demonstrate how to calibrate/take and record temperatures. (check temp record book)Ref Page 16/17

  • Cleaning, Is the department following correct cleaning procedures? check cutting boards and knives for build up<br>

  • Stock Rotation, is the team following FIFO Principles

  • Shelf life, are the correct day dots on display being applied to the correct products : Ref Page 29 (check shelf life Book)

  • Trace ability, Are team members checking ingredients/ product expiry dates, check hangsell products

  • Mussels, Is the Mussel case clean and the correct salt ratio applied 10gms to 1 ltr of water, are there any dead mussels?

  • Thawing, Is product thawed correctly? is the fast thawing method being used correctly ? are day dots applied, Check defrost log: Ref Page 24

  • Cooked and Raw, Is cooked and Raw properly divided in hangsell and BTC, are cooked products above raw in chiller.

Customer service

  • Is pride taken in appearance?

  • Watch them serving, are they engaging with customer

  • What is C.A.P.S

Principles of display

  • Merchandising, Is the team aware of their key lines (mailer)

  • Is the BTC flow being followed? : Ref Page 47

  • Space for sales, check sales history. Use of a space saver? : Ref Page 50

  • Ticketing, are 100gm tickets used for crusations/surimi and kg prices for fish fillets and whole fish? : Ref Page 52

  • Apply the 'would I buy it test' - does the fish look fresh and appealing

  • Marinara, Salmon is not being used in Marinara : Ref Page 51

Hangsell

  • Flow, is the correct flow being displayed? : Ref Page 57

  • Are products priced with a minimum of $5 retail (excluding surimi)

  • Space for sales, check sales history, MPL's set at 25%?

  • Ticketing, below to the left? No price on kg products and price on ASR lines

  • Promotions, are Mailer lines available?

  • Rotation, has product been rotated newest stock underneath and oldest stock on top.

  • Apply the 'would I buy it' Test?

Retail Freezer

  • Check for freezer burn on products<br>

  • Check dates of 5 products at the bottom of retail freezer

  • Is the retail freezer clean? Data strip not broken, glass cleaned, inside and outsides?

  • Does flow follow the Food Project Handguide : Ref Page 59

  • Are all products Ticketed? Is it easy to identify product with price?

Processes

  • Are team ordering 2 days out to get full availability?

  • Stocktake, Do team know how to create a stocktake

  • Does Team member Know how to check Base count, Missed items, and Variance report for stocktake?

  • Check Hangsell for Proactive mark downs.<br>

  • Is the team aware of the correct process in getting a credit for both DC and Direct vendor parties : Ref Page 74

  • AQ's, do the team know and understand how to do an AQ for non-promotional lines?

  • SMP, Are the correct SMP's set up in rear store? Today's load, Previous load and Long term overs ? : Ref Page 77/78

  • Are Dilo routines being followed? check gap scan and Investigations?

Product information

  • What does a Monk fish look like (answer: Ugly)

  • Do they know the best cooking methods for their key sellers?

  • What is the difference between Bluff oysters and Pacific Oysters? (answer:Bluff are wild pacific are farmed)

  • Where will I find when fish is available seasonally (quotas) :Ref Page 116-119

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.