Information

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Car park

  • Gardens Tidy

  • Car park and garden litter free<br>

  • Bins emptied and clean

  • Any graffiti or damage to exterior building

Entrance

  • Window posters tidy and current including EAS gates<br><br>

  • Trolleys and baskets available for customers

  • Store lighting adequate

  • Mailers and newspapers available<br>

  • Longlife right product, right place for customer. Well tied up

Produce

  • Merchandising relevant to current season. MBTs and ends with good impact and right place for customer

  • Quality check - would I buy it test and one crate rule

  • Cleaning standards

  • Any missing tickets including adhocs

  • Availability - gaps flexed

  • Cross merchandising execution

  • Overall department presentation standards

Bakery

  • Merchandise relevant to season

  • Quality check - would I buy it test.<br>

  • Glass cabinets range and availability

  • Cleaning standards

  • Any missing tickets including adhocs

  • Cross merchandising execution

  • Overall department presentation and standards

Deli

  • Merchandising relevant to season

  • Quality check and would I buy it test

  • Hot chickens available from 9am till 8pm

  • Cleaning standards including glass

  • Tickets straight behind case, super looks and electro match case

  • Rosetting and cabinet presentation

  • Cheese bar and 5 tier cabinets availability and display standard

  • Any tickets missing including adhocs

  • Cross merchandise execution

  • Overall department presentation, standards

Seafood

  • Merchandising relevant to current season

  • Cleaning standards including glass

  • Any tickets missing including adhocs

  • Cross merchandising execution

  • Overall department presentation

Meat

  • Merchandising relevant to current season

  • Quality check and would I buy it test

  • Meat case filling no more than 2 high

  • Retail freezer presentation and availability

  • Cleaning standards

  • Any missing tickets including adhocs

  • Pet food case presentation and availability

  • Availability and flexing gaps

  • Cross merchandising execution

  • Overall department presentation and standards

Perishables

  • Merchandising mailer tie up, promo bays well executed. Ends bold with good stock weight

  • Milk case clean and empty milk crates removed

  • Cleaning standards

  • Any tickets missing including adhocs

  • Availability long term OOS flexed

  • Egg availability

  • Cross merchandising execution on freezer doors and tops

  • Overall department presentation standards

Long life

  • Store faced up

  • Ends and wings presentation and stock weight

  • Off locations and aisle stacks presentation make sense and tidy. Well ticketed

  • Capping in order as per SMP

  • Cleaning standards including kick plates

  • Clip strip programme maintained throughout

  • No low price displays on show excluding corporate and exclusive lines.

  • Beer and wine fridges presentation and availability

  • Drink fridges full including checkouts

  • Any tickets missing including adhocs

  • Bread correct levels for time of day

  • Gap scan completed including detailing

  • Availability

Checkouts

  • Front end stock levels, confectionary and newspapers etc....

  • No queues at checkouts, no more than 3 in each lane except SCO

  • General cleaning standard

Stockroom

  • SMP in place

  • Review stock, could more be stored in retail capping?

  • Any loose trolleys

  • General cleaning standards

General

  • Cafeteria standard?

  • 12.1 - Are staff facilities clean and well maintained?

  • 12.2 - Office areas tidy and clean?

  • 12.3 - Uniform standards across the store?

Sign Off

  • Duty Manager

  • Area Manager

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