CP - Pocket Cards

TAKE TIME TALK - Pocket Card

Objectives
Prevent injuries and events by engaging with people by reinforcing positive behaviours and addressing at risk behaviours.

Who
Everyone

Time
5 - 15 minutes

Process
1. Observe behaviour
2. Safely Stop Activity - Introduce yourself and explain process.
3. Ask person to explain task and risks;
4. Commend Positive behaviour;
5. Discuss at risk behaviours;
6. Get Commitment to work safely;
7. Thank the person;
8. Action findings and provide feedback.

Outcome
1. Positive behaviours reinforced;
2. At risk behaviours discussed and addressed;
3. Record field leadership data in the Field Leadership Database;
4. Raise actions in 1SAP if required.

CRITICAL CONTROL OBSERVATION - Pocket Card

Objectives
Check that expected behaviours are aligned to the material risk being observed.

Who
General Managers, Manager, Superintendent, and Supervisor

Time
60 minutes

Process
1. Identify the Material Risk to be observed
a) Understand the material risks in your work area;
b) Relevant events or upcoming work must be considered as part of the planning process;
c) Speak to the relevant leader to understand the task, people, and equipment;
d) Review supporting information CCO Pocket card, Safe Operating Procedures

2. Validate the Critical Behaviours through asking the "three questions"
a) Question 1 - What are the things that can kill you?
b) Question 2 - What are the critical controls that keep you safe?
c) Question 3 - How do you know the critical controls are working effectively?

3. Observe work practices focusing on the behaviours associated with the material risk
a) Check work practices and behaviours observed associated with the material risk?

4. Review the observed behaviours against the material risk critical controls
a) Identify any behavioural gaps between what you expected to see when you planned your CCO and what's actually happening in the field
b) Commend the positive behaviours and identify and corrective actions or opportunities to improve the control's effectiveness.

5. Provide feedback and action findings
a) Provide feedback and thank participant. Any actions must b entered into 1SAP and the observation entered into the Field Leadership Database.

Outcomes
a) Positive behaviours reinforced;
b) At risk behaviours discussed and addressed

MATERIAL/FATAL RISK - THREE QUESTIONS
When Observing activities it is important to ensure our material/fatal risks are effectively controlled by asking the following three questions:

1. What are the risks in your area that can KILL you ?
2. What critical controls are in place to protect you ?
3. How do you know these critical controls are effective ?

Principal Hazards :
1. Explosives
2. Vehicle Movement & Interaction
3. Ground Stability - Geotechnical
4. Dropped and Swinging Loads
5. Structural Integrity
6. Working at Heights

Planned Task Observation
Objectives
* Procedures or work instructions are relevant and are leading practice;
* Ensure people understand and follow procedures or work instructions.

Who
Supervisors

Time
60 Minutes

Process
Identify the procedure to be observed:
* Identify and review procedure - select procedure based on risk profile and work being completed in your area;
* Inform personnel that you will be conducting a PTO.

Observe work Practices:
* Ask person to explain tasks and risks;
* Check understanding of the procedure;
* Check work practices and behaviours against procedure;

Review observed practice against procedure:
* Identify gaps and opportunities.

Feedback and close out:
* Provide feedback and findings;
* Actions agreed and assigned.

Outcomes
* Validate compliance against Standard Operating Procedures and Work instructions;
* Gaps identified and SMRT actions developed;
* Record Field Leadership data in the Field Leadership Database;
* Raise actions in 1SAP if required.

LAYERED AUDITS

Examples
* Auditing the system that ensures mobile cranes are compliant prior to coming to site;
* Risk owner reviewing a material risk bowtie for completeness and accuracy.

Process - Pre Audit Meeting
* Review last audit including action close-out;
* Identify and discuss topic - dig deep into the topic but maintain a narrow focus for example - 'five metres wide x five kilometres deep' approach;
* Assign roles - senior leader usually undertakes the lead auditor role;
* Audit plan developed (area, people and questions);
* Discuss applicable documents (GLD's, standards and procedures).

Conduct Layered Audit
* Observe work activities in the field - engage with workers to validate and verify their understanding of the topic;
* Use the Take Talk Time model when engaging with people in the field;
* Check records.

Post Audit Meeting
* Discuss observations and identify the most significant gaps;
* Agree actions and assign with timing for completion.

Outcomes
* Gaps identified with two or three SMART (Specific, Measurable, Achievable, Relevant and Time-bound) actions.
* Observer to provide feedback to the lead auditor on process and safety leadership;
* Record field leadership data in the Field Leadership Database;
* Raise actions in 1SAP if required.