CP24 - Store Of Excellence

• Floor-walk Name

Store Of Excellence

• Branch

  Select 1602 Belfast 2295 Coleraine 2323 Ballymena 2345 Newry 2346 Craigavon 2383 Forestside 2398 Enniskillen 2413 Londonderry 2414 Newtownabbey 2429 Lisburn 2448 Bangor 4760 Lisburn 4851 Newtownabbey 4885 Bangor

  • 1602 Belfast
  • 2295 Coleraine
  • 2323 Ballymena
  • 2345 Newry
  • 2346 Craigavon
  • 2383 Forestside
  • 2398 Enniskillen
  • 2413 Londonderry
  • 2414 Newtownabbey
  • 2429 Lisburn
  • 2448 Bangor
  • 4760 Lisburn
  • 4851 Newtownabbey
  • 4885 Bangor

• Select date

  Date

• Manager Conducting the Review

Front Of Store - Bringing Life To Technology

• Are the A-frame posters correct to plan.

  Yes

  No

  N/A

• Is front of store exterior clean & litter free? (No rubbish, clutter free, no cigarette ends)

  Yes

  No

  N/A

• Is there theatre when entering the store?<br>

  Yes

  No

  N/A

• Is the Customer Champion in place?

  Yes

  No

  N/A

• Do all colleagues look professional (correct uniform, smart appearance, name badges)?

  Yes

  No

  N/A

Vision Department

• Are all TV's demo ready with the correct content?

  Yes

  No

  N/A

• Are the current Key Deals correct?

  Yes

  No

  N/A

• Is department merchandised to Baseline Standards?

  Yes

  No

  N/A

• Are the bulk stacks correct and in the relevant areas of the store?

  Yes

  No

  N/A

• Are TV's wire managed?

  Yes

  No

  N/A

• Is the TV department fully ticketed?

  Yes

  No

  N/A

• Is Clearance highlighted and is it all out, in line with Visual Merchandising?

  Yes

  No

  N/A

• Is the eclipse terminal fully operational and free from clutter?

  Yes

  No

  N/A

Computing Department

• Are the current GEN Deals correct?

  Yes

  No

  N/A

• Do all laptops, Ultra books & Desktops have the current Techscan Demo running?

  Yes

  No

  N/A

• Is department merchandised to Baseline Standards?

  Yes

  No

  N/A

• Is the department fully ticketed?

  Yes

  No

  N/A

• Are all products clean?

  Yes

  No

  N/A

• Has the security check been completed daily (check 3 random products)

  Yes

  No

  N/A

• Is the KNOWHOW POS correct & up to date?

  Yes

  No

  N/A

• Are there key attachments located within the department?

  Yes

  No

  N/A

• Is Clearance highlighted and is it all out, in line with Visual Merchandising?

  Yes

  No

  N/A

• Is the eclipse terminal fully operational and free from clutter?

  Yes

  No

  N/A

Kitchen Appliances

• Are the GEN's correct to the latest promo plan?

  Yes

  No

  N/A

• Are all products clean, mark free?

  Yes

  No

  N/A

• Is department merchandised to Baseline Standards?

  Yes

  No

  N/A

• Are all products ticketed with the correct storyboards attached?

  Yes

  No

  N/A

• Do all products have the relevant Energy Labels attached?

  Yes

  No

  N/A

• Is the correct KNOWHOW Delivery & Installation POS displayed?

  Yes

  No

  N/A

• Has the department relevant lifestyle examples?

  Yes

  No

  N/A

• Is Clearance highlighted and is it all out, in line with Visual Merchandising?

  Yes

  No

  N/A

• Is the eclipse terminal fully operational and free from clutter?

  Yes

  No

  N/A

Consumer Electronics

• Are the GEN's correct to the latest promo plan?

  Yes

  No

  N/A

• Are products demo ready?

  Yes

  No

  N/A

• Is department merchandised to Baseline Standards?

  Yes

  No

  N/A

• Are all products ticketed?

  Yes

  No

  N/A

• Are the departments shop-able, (fully replenished)?

  Yes

  No

  N/A

• Is the relevant KNOWHOW POS displayed?

  Yes

  No

  N/A

• Is Clearance highlighted and is it all out, in line with Visual Merchandising?

  Yes

  No

  N/A

• Is the eclipse terminal fully operational and free from clutter?

  Yes

  No

  N/A

Business Centre

• Has the Business Advisor completed the weekly Business Fit document?

  Yes

  No

  N/A

• Do the team know the weekly Business Target?

  Yes

  No

  N/A

• Has the BA completed coaching with the team and documented this?

  Yes

  No

  N/A

• Is the business area clear, clutter free, eclipse till working and looks professional?

  Yes

  No

  N/A

• Are the relevant leaflets available within the business department?

  Yes

  No

  N/A

Warehouse

• Have all deliveries been put away?

  Yes

  No

  N/A

• Is the warehouse clutter free and tidy?

  Yes

  No

  N/A

• Have all returns been checked, segmented & ready for return?

  Yes

  No

  N/A

Back of House

• Is the Customer Plan up to date?

  Yes

  No

  N/A

• Do colleagues know their weekly targets?

  Yes

  No

  N/A

• Has success been celebrated?

  Yes

  No

  N/A

• Are the colleague areas clean & tidy?

  Yes

  No

  N/A

Knowhow Bar

• Has the weekly KNOWHOW Bar Fit been completed?

  Yes

  No

  N/A

• Is the cash desk eclipse terminals fully operational and free from clutter?

  Yes

  No

  N/A

• Do the Knowhow colleagues know their weekly / daily targets?

  Yes

  No

  N/A

• Are the current Knowhow bar posters correct?

  Yes

  No

  N/A

• Regional Manager comments / next steps

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