Information

  • Document No.

  • WORD ORDER NO.

  • TIME AND DATE RECEIVED CALL

  • OFFICERS NAME

  • ASSISTED BY

  • START TIME

  • FINISH TIME

  • REASON FOR THE CALL

  • Location

HOW WERE YOU NOTIFIED?

  • CALL FROM AFTER HOURS CALL CENTRE

  • CALL FROM CW MANAGEMENT

  • SCADA ALARM

  • OTHER - PLEASE COMPLETE BELOW

WHAT CAUSED THE FAILURE

  • H/D BLOCKAGE

  • EFFLUANT BACKED UP UN CATCHMENT SEWERS

  • PUBLIC TOILET

  • OWNERS SIDE

  • COUNCIL SIDE

  • SEWERAGE SPILL (BROKE MAIN)

  • SEWER MAIN BLOCKAGE

  • ODOUR COMLPAINT

  • PUMP STATION ALARM

  • REWORK

  • SEWERAGE SPILL (OVERFLOW POINT/PUMP STATION)

  • SEWERAGE SPILL (CUSTOMER PROPERTY)

  • OTHER - PLEASE COMPLETE BELOW

SECTIONS2

WHAT CAUSED THE FAILURE

  • TREE ROOTS

  • POOR INSTALLATION

  • PIPE JOINT

  • PIPE CONDITION

  • BROKEN JUMP UP

  • NOT IDENTIFIED

  • OTHER - PLEASE COMPLETE BELOW

EFFECT ON THE SYSTEM

  • WIDE AREA EFFECT (E.G NUMEROUS HOUSES

  • SEWER SURCHARGE

  • MINOR INTERRUPTION TO PROCESS

  • NO EEFECT ON SYSTEMS

  • LOCALISED EFFECT (E.G ONE HOUSE)

  • EFFLUENT BACKED UP IN CATCHMENT SEWERS

  • MAJOR INTERRUPTION TO PROCESS

  • LOSS OF ELECTRICITY SUPPLY

  • OTHER - PLEASE COMPLETE BELOW

ACTIONS TAKEN

  • BLOCKAGE CLEARED

  • ODOUR INVESTIGATED

  • SEWER LINE REPAIRED

  • JUMP UP REPAIRED

  • ELECTRIC POWER RESTORED

  • CLEANED - CHECKED ALL OK

  • EQUIPMENT RESET - CHECKED ALL OK

  • CHECKED ALL OK

  • EQUIPMENT FAILURE REPAIRED

  • NO PROBLEM FOUND

  • INSPECTED - FOLLOW UP REQUIRED

  • TEMPORARY REPAIRS - FOLLOW UP REQUIRED

  • OTHER - PLEASE COMPLETE BELOW

ANY FURTHER WORK REQUIRED?

  • TRADE STAFF TO INVESTIGATE

  • SEWER LINE TO BE REPAIRED

  • NO FURTHER ACTION IS REQUIRED

  • TECHNICAL STAFF TO INVESTIGATE

  • EQUIPMENT TO BE REPAIRED

  • SEWER LINE TO BE CCTV SURVEYED

  • NUMBER OF PROPERTIES AFFECTED

  • CAMERA

  • GANGER SIGNATURE

  • SUPERVISORS SIGNATURE

  • Select date

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