CS RM AUDIT

• Store

• Conducted on

  Date

• Prepared by

• Location
  Address

Exterior

• Was the exterior of the store up to the company standards?

  Yes

  No

  N/A

• List opportunities:

• Include photos if needed

  Media

Retail Showroom

• Was the interior of the store up to company standards?

  Yes

  No

  N/A

• Please list opportunities:

• Include photos if needed

  Media

Coaching

• Does the manager have adequate examples of coaching and development?

  Yes

  No

  N/A

• List opportunities:

Customer Experience

• We're any customers observed waiting during the visit?

  No

  Yes

• Please list any opportunities if applicable:

• Were any WOW moments observed during the visit?

  Yes

  No

  N/A

• Please list any great examples observed:

Summary

• Would you send Hu to this store?

  Yes

  No

  N/A

• Please list why not and include suggestions:

Optional Information

• General notes if needed:

• General photos if needed:

  Media

Signatures

• Is Market Manager present?

  Yes

  No

• Market Manager

  Sign

• Regional Manager

  Sign