Customer Feedback Form

Installation Details

• Site conducted

  Select

• Feedback form completed by

  Select David Harris Steve Powell Jodie Bennett Keiran Peacock Rob Perry Dan Nairne Dave Peart Jake Havard Kyle Bone Keith Nixon Terry Ackred Jamie Dyer Andrew Jones Keith Patterson Adrian Redding Tim Sylvester Frederic Taylor Tyrone Vance

  • David Harris
  • Steve Powell
  • Jodie Bennett
  • Keiran Peacock
  • Rob Perry
  • Dan Nairne
  • Dave Peart
  • Jake Havard
  • Kyle Bone
  • Keith Nixon
  • Terry Ackred
  • Jamie Dyer
  • Andrew Jones
  • Keith Patterson
  • Adrian Redding
  • Tim Sylvester
  • Frederic Taylor
  • Tyrone Vance

• Customer name

• Installation Date

  Date

• Contract number

Fit Teams

• Please select the number of fit teams for this site

  1

  2

  3

  4

• Fit Team 1 lead name

• Fit Team 1 lead name

• Fit Team 2 lead name

• Fit Team 1 lead name

• Fit Team 2 lead name

• Fit Team 3 lead name

• Fit Team 1 lead name

• Fit Team 2 lead name

• Fit Team 3 lead name

• Fit Team 4 lead name

• 1. Have you installed a bay window?

  Yes

  No

• Please select type of bay installed

  Select Load-bearing bay (aluminium bay poles) Plant-on bay (PVC bay bow wedge)

  • Load-bearing bay (aluminium bay poles)
  • Plant-on bay (PVC bay bow wedge)

• Has an acrow support been put into position before the frame has been removed?

  Yes

  No

• Please photograph acrow support in position prior to frame removal

  Media

• Have bay jacks and spreader plates been used?

  Yes

  No

• 

• Please photograph each bay jack and spreader plate in situ and fitted (see example photo above)

  Media

• 2. Have you installed a door?

  Yes

  No

• 

• Please photograph the seal under the door cill (please refer to the photos above)

  Media

• Please photograph the external side of the completed door

  Media

• The photos of the door (both external and internal) must encompass the whole of the product. Please see the example below.

  

• Please photograph the internal side of the completed door

  Media

• 3. Is everything foamed and sealed as per FENSA requirements?

  Yes

  No

• Please provide a reason as to why all installed products have not been foamed and sealed

• 4. Are all fixings as per FENSA requirements

  Yes

  No

• Please provide a reason as to why the fixings have not been installed according to the FENSA requirements

• 5. Is the site clean and tidy with all waste removed?

  Yes

  No

• Please provide a reason as to why the site is not clean

• Please provide photos of the work area

  Media

• Please provide photos of the work area

  Media

Sign-Off

• Lead installer's signature:

  Sign

PLEASE NOTE:

• Please complete this form with the customer as part of our quality control system.
  
  All customers should be encouraged to carry out a thorough inspection whilst the installers are still on site. Customers are welcome to provide photos where needed.

Customer QA Questionnaire

• 1. Have you walked around the installation with the Fitters?

  Yes

  No

• Please give details:

• 2. Have the Fitters left the installation clean and tidy?

  Yes

  No

• Please give details:

• 3. Have the Fitters shown you how the locks and handles work on your new windows and doors?

  Yes

  No

• Please give details:

• 4. Have you tried the locks yourself?

  Yes

  No

• Please give details:

• 5. Have the Fitters left you all of the keys?

  Yes

  No

• Please give details:

• 6. Have all the frames been sealed and finished off neatly?

  Yes

  No

• Please give details:

• 7. Would you recommend us to friends and relatives?

  Yes

  No

• Please give details:

• 8. Please confirm nothing has been damaged during installation.

  Yes

  No

• Please give details:

• 9. Has all work been completed?

  Yes

  No

• Please give details:

Customer Sign-Off

• Customer signature:

  Sign

PLEASE COMPLETE THIS FEEDBACK FORM WITH THE FITTER

• Please visit www.safestyle.co.uk/reviews and 'add your review' about your Safestyle experience.