Title Page

  • Sensus Job Ref:

  • Document No.

  • Conducted on

  • Prepared by

  • Location

HOME REPAIR QUALITY REVIEW.

  • Sensus Building Group constantly strive to improve our quality of service to our customers. As part of that process we ask our customers to partake in a short survey. We value your feedback which is invaluable to us good or bad.

Office and Project Manager performance.

  • How has the communication been throughout the repair process?

  • Did you find our office staff helpful, polite and efficient?

  • Did you find the Project Manager helpful, polite and efficient?

Repair Quality and trade review.

  • Did the repair quality meet your expectations?

  • Which trade/s work was average or poor?

  • How would you rate our tradesmen punctuality, cleanliness and professionalism?

  • What trade did not meet your expectations?

  • What was the specific issue with this trade?

Sensus Building Group review

  • How would you rate your overall repair/construction experience through Sensus Building Group.

  • How likely are you to recommended Sensus Building Group to family and friends.

  • If not at all what are the reasons.

Signatures

  • Customer to sign

  • Sensus employee completing the survey.

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