Customer Satisfaction Survey

• AECI Company

  Select

• Conducted on

  Date

• Prepared by

• Location
  Address

Our Customer Contact Details

• Country

• Customer Organization Name

• Name & Surname

• Designation

• Tel&/E-Mail

CRITERIA FOCUS

PRODUCT

• Range for your purposes?

  Select N/A Dissatisfied Marginal Acceptable Good Very Good Excellent

  • N/A
  • Dissatisfied
  • Marginal
  • Acceptable
  • Good
  • Very Good
  • Excellent

• Quality & reliability?

  Select N/A Dissatisfied Marginal Acceptable Good Very Good Excellent

  • N/A
  • Dissatisfied
  • Marginal
  • Acceptable
  • Good
  • Very Good
  • Excellent

• Development projects meet requirements?

  Select N/A Dissatisfied Marginal Acceptable Good Very Good Excellent

  • N/A
  • Dissatisfied
  • Marginal
  • Acceptable
  • Good
  • Very Good
  • Excellent

PRIC

• Compared to our competitors?

  Select N/A Dissatisfied Marginal Acceptable Good Very Good Excellent

  • N/A
  • Dissatisfied
  • Marginal
  • Acceptable
  • Good
  • Very Good
  • Excellent

CAR

• Greater understanding of your requirements?

  Select N/A Dissatisfied Marginal Acceptable Good Very Good Excellent

  • N/A
  • Dissatisfied
  • Marginal
  • Acceptable
  • Good
  • Very Good
  • Excellent

INVOLVEMENT

• NPD Sensory work done?

  Select N/A Dissatisfied Marginal Acceptable Good Very Good Excellent

  • N/A
  • Dissatisfied
  • Marginal
  • Acceptable
  • Good
  • Very Good
  • Excellent

• NPD Research/Innovation capability and the sharing/offering thereof?

  Select N/A Dissatisfied Marginal Acceptable Good Very Good Excellent

  • N/A
  • Dissatisfied
  • Marginal
  • Acceptable
  • Good
  • Very Good
  • Excellent

• Understanding your process requirements/limitations and providing customised processing aid solutions?

  Select N/A Dissatisfied Marginal Acceptable Good Very Good Excellent

  • N/A
  • Dissatisfied
  • Marginal
  • Acceptable
  • Good
  • Very Good
  • Excellent

• Joint involvement in product development or any issue of technical nature (product/process related)?

  Select N/A Dissatisfied Marginal Acceptable Good Very Good Excellent

  • N/A
  • Dissatisfied
  • Marginal
  • Acceptable
  • Good
  • Very Good
  • Excellent

Do you have any comments/suggestions/complaints you would like to bring to our attention?

• Comments:

• Suggestions:

• Complaints / Concerns:

Thank you for your time!