D C S

• Property

• Property inspection conducted on

  Date

• Completed by

• Location
  Address

• Other personnel present at Quality Inspection

Quality Inspection Report

• Position of DCS Representative

  Select Area Manager Area Supervisor Site Supervisor General Manager

  • Area Manager
  • Area Supervisor
  • Site Supervisor
  • General Manager

• Time at the commencement of inspection

  Date

Previous Inspection

• Have any previous items being closed or further works required?

  Yes

  No

  N/A

Tenancy Area - General Cleaning

• Vacuuming: (Has spot vacuuming been done.Has detail vacuuming been done)

  Yes

  No

  N/A

• Desks-Work Stations: (Have clear desks been wiped down)

  Yes

  No

  N/A

• Glass Partitions Clean: Glass Entry Doors (Check for finger prints at door handle level)

  Yes

  No

  N/A

• Bins: (Have all bins been emptied)

  Yes

  No

  N/A

• Offices/Meeting Rooms: (Have offices & meeting rooms been cleaned as required)

  Yes

  No

  N/A

• Dusting: (Have sills, work station dividers, architraves & A/C diffusers been wiped cleaned as required)

  Yes

  No

  N/A

• Kitchens / Break Out: (Has kitchen/break out area been wiped down and cleaned)

  Yes

  No

  N/A

• Other Items: (Other areas not covered above)

  Yes

  No

  N/A

• Overall cleaning standard for tenant area?

  Poor

  Below Expectations

  Satisfactory

  Good

  Excellent

Base Building - Common area cleaning of Level being inspected

• Lift Lobby: (Has lift lobby been cleaned satisfactorily)

  Yes

  No

  N/A

• Level Foyer Walls: (Have walls been spot cleaned)

  Yes

  No

  N/A

• Dusting: (Have sills, architraves & A/C diffusers been wiped cleaned as required)

  Yes

  No

  N/A

• Male Toilets: (Have floors, basins, bowls, urinals, mirrors & requisites been serviced as required)

  Yes

  No

  N/A

• Female Toilets: (Have floors, basins, bowls, mirrors & requisites been serviced as required)

  Yes

  No

  N/A

• Disabled Toilets: (Have floors, basins, mirrors & requisites been serviced as required)

  Yes

  No

  N/A

• Showers: (Have walls, floors, curtins & other fixtures been serviced as required)

  Yes

  No

  N/A

• Service Corridors: (Have corridors been mopped or vacuumed satisfactorily)

  Yes

  No

  N/A

• Other Items: (Other areas not covered above)

  Yes

  No

  N/A

• Overall cleaning standard for level inspected common area?

  Poor

  Below Expectations

  Satisfactory

  Good

  Excellent

Base Building - Common area cleaning main lobbies and amenities

• Main Lobby Floors / Tiles / Walls (Has main lobby been cleaned satisfactorily)

  Yes

  No

  N/A

• Lifts: (Are lifts vacuumed/mopped/cleaned of hand prints. Lift tracks clear of debris)

  Yes

  No

  N/A

• Dusting: (Have sills, architraves & A/C diffusers been wiped cleaned as required)

  Yes

  No

  N/A

• Female Change Rooms & Toilets: (Ground floor toilets / Basement change rooms)

  Yes

  No

  N/A

• Male Change Rooms & Toilets: Ground floor toilets / Basement change rooms)

  Yes

  No

  N/A

• Have external entry areas been maintained satisfactorily in the past (7) days

  Yes

  No

  N/A

• Response Times: (Has contractor responded to requests in the past (7) days satisfactorily

  Yes

  No

  N/A

Base Building - Common area external areas, entry doors and foyer glass

• Have external entry areas been maintained and kept clear of rubbish satisfactorily in the past (7) days

  Yes

  No

  N/A

• Is foyer glass & doors clear of finger prints , streaks and smears

  Yes

  No

  N/A

• Overall cleaning standard for common areas

  Poor

  Below Expectations

  Satisfactory

  Good

  Excellent

• Other observations or notes?

• Add media

  Media

Loading Dock Management & Staff Presentation

• Staff Presentation: (Have all staff been suitably attired and possess appropriate PPE)

  Yes

  No

  N/A

• Were all bins/waste brought down in a timely manner to ensure pick up from waste removal provider.

  Yes

  No

  N/A

• Is garbage room clear and free of loose waste.

  Yes

  No

  N/A

• Is loading dock area maintained and clear of rubbish.

  Yes

  No

  N/A

• Has Car Park, Entry and Exits been kept clear of rubbish and dust build up over the past (7) days.

  Yes

  No

  N/A

• Overall standard for loading dock & staff presentation?

  Poor

  Below Expectations

  Satisfactory

  Good

  Excellent

Retail / Food Court - Cleaning

• Floors: (Have floors been cleaned / mopped satisfactorily)

  Yes

  No

  N/A

• Walls, Tables, Chairs: (Have walls been spot cleaned, tables and chairs wiped down regularly)

  Yes

  No

  N/A

• Male Toilets: (Have floors, basins, bowls, urinals, mirrors been kept clean)

  Yes

  No

  N/A

• Female Toilets: (Have floors, basins, bowls, mirrors been kept clean)

  Yes

  No

  N/A

• Corridors: (Have service corridors been vacuumed and mopped satisfactorily)

  Yes

  No

  N/A

• Signage: (Have wet floor procedures and signage requirements been adhere too)

  Yes

  No

  N/A

• Cleaners Cycle Times: (Have cleaners maintained cycle times as required)

  Yes

  No

  N/A

• Response Times: (Has the contractor responded to requests in the past (7) days satisfactorily)

  Yes

  No

  N/A

• Overall standard for Retail areas?

  Poor

  Below Expectations

  Satisfactory

  Good

  Excellent

• Other observation or notes

• Add media

  Media

Complaints

• Have any complaints been received in the past (7) days?

  Yes

  No

  N/A

• If so, how many?

  1

  2

  3

  4

  5

• How many complaints have been rectified promptly (7) days?

  1

  2

  3

  4

  5

• How many of the raised issue/s have not been rectified or satisfactorily attended too?

  1

  2

  3

  4

  5

• Overall standard on complaint resolution?

  Poor

  Below Expectations

  Satisfactory

  Good

  Excellent

• Other observations or notes?

• Add media

  Media

Cleaners Rooms

• Cleaners room is clearly signed with unauthorised access and is locked when unattended?

  Yes

  No

  N/A

• Cleaners room is well organised, clean and tidy?

  Yes

  No

  N/A

• The cleaners room is well ventilated with good lighting?

  Yes

  No

  N/A

• All chemicals are stored in designated storage areas and bunded?

  Yes

  No

  N/A

• Chemical storage rooms have clear external signage and are locked?

  Yes

  No

  N/A

• All chemicals are clearly labelled within fit for purpose dispensers?

  Yes

  No

  N/A

• A Safety Data Sheet (SDS) is located in close proximity to the chemicals, is current and easily accessible?

  Yes

  No

  N/A

• Spill kits are available, stored appropriately for easy identification and access?

  Yes

  No

  N/A

• First Aid kits are available and appear to be well supplied with all the essentials?

  Yes

  No

  N/A

• Overall assessment of cleaning and chemical storage areas?

  Poor

  Below Expectations

  Satisfactory

  Good

  Excellent

• Other observations or notes?

• Add media

  Media

General comments / other identified items

• Time at the completion of the inspection

  Date

• Signature of DCS representative who completed the Quality Inspection Report

  Sign

• Signature of Client representative who attended the Quality Inspection.

  Sign

• Add media

  Media