Title Page
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Store name
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Document No.
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Manager on duty
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Conducted on
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Prepared by
OUTSIDE OF THE FRONT OF THE STORE
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No finger prints or scuff marks on the front door, shop front, signage, lighting, window or paintwork.
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Store frontage and pavement should be clean- no cigarette butts or litter.
WINDOW DISPLAY
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Pricing correct. If applicable during sale
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All lights working and positioned correctly.
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No dead files or debris on window bed
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No staples or tape visible in walls or window bed.
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Glass clean and smear free.
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Store Opening times clearly visible.
STORE IMAGE - INSIDE
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Correct product on main table.
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Pricing all correct, if applicable
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Catalogue visible.
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Any hanging signage is clearly visible and clean.
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All surface are clean, tidy and dust free.
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Rubbish bins should be clean and liners not visible.
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If more than 5 lights are out, add to maintenance list and contact facilities manager.
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Music is playing at correct volume.
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Air conditioning is at an ambient level.
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Check all staff apron are clean.
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All fire exits are clear and extinguishes/alarms are not blocked.
MANNEQUINS
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Base mannequins clean of dust free.
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Correct sizes display on mannequins.
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Shoes mannequins are clean.
MARKETING
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Current POS in place.
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Disposed old POS
CASH DESK
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The cash desk should be for customer literature only.all other documentation and general mess should be out of sight.
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You cash desk should have the following: Returns policy clearly displayed in a frame.
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Gift voucher clearly displayed in a frame.
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Should be paperwork free ( including diary's, scheduled, etc ... )
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Your computer screen and key board should be clean.
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No blue tag, stick notes or sellotape visible.
BACK OF HOUSE
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Stock room free of rubbish and drinks.
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VM area tidy and clean.