Title Page
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Daily Rental Branch Visit
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Branch
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Conducted on
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Prepared by
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Employee's Name
Organization Observation
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Are customers waiting in the lobby for cars to be cleaned?
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Are the branch prepared? (Is the team running the branch or is the business running them)
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Is someone stationed on the phones?
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Is someone stationed at the counter?
Service
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How are you living the behavioral traits?
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What is your SQI score?
Sales
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What is your current TAR?
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What are you doing to maximize profit?
Growth
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Tell me about your best marketing call this week (or the last time you were marketing - when was it, if not that week)?
Development
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What is your scheduled one-on-one with your ABM/BRM/ARM this month?
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What was a highlight from last month's performance you look forward to discussing during your one-on-one?