Page 1: Initial questions
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Date
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Room Number
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Name
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Room Serviced by
Page 2: Room Check
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Is the door clean
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Is the emergency plan clean with a sticker
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Is the DND, Laundry and Room cleaning sign placed and clear of any tears and marks
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Is the master switch clean
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Is the mirror and clear of any smudge marks and scratches
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Is the luggage rack dust free
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Are the luggage rack drawers clean
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Are the wires behind the TV clean
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Is the TV dust free
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Are the TV channels operational
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Did the TV come on onto the default channel
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Is the credenza dust free
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Has the minibar been replenished
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Is the minibar fridge clean
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Is the minibar menu present
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Are the dry minibar items neatly aligned
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Is the tea kettle operational and clean
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Have the tea and coffee amenities been replenished? <br>- 4 tea bags<br>- 4 coffee<br>- Milk pouch<br>- Sugar (3 types)
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Is the caddy clean
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Have two teaspoons been placed? Are they identical
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Is the bottle opener placed and clean
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Are there 2 coffee mugs, 2 glasses (with coasters) and 1 wine glass in the minibar
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Are the glasses and mugs clean and free of spots
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Is the tray clean and dust free
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Are all items in the credenza well aligned
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Is the desk lamp operational and clean
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Is the guest directory in order with the inserts
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Is the desk clean
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Is the chair clean
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Are the USB ports operational and clean
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Is the Spa menu present, does it have the rate card and is it clean
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Is the IRD menu present and clean
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Is the magazine stand present and clean
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Is a note pad and pen placed near both phone
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Are the phones operational and dust free
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Is the dustbin free of any stains and debris
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Are the curtains clean and free of tears
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Do the curtains open and close with ease
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Is the window clean
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Is the standing lamp operational and dust free
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Is the sofa clean with two cushions
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Is the coffee table clean
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Is an ash tray placed with matches
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Are the bedside tables dust free
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Are the drawers clean
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Is the TV remote placed with a guide
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Is the speaker present with correct time
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Is the alarm OFF (not for occupied rooms)
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Is the breakfast menu placed
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Is the headboard clean
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Is the bed wrinkle free as per the brand standard
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Are the sheets free of any rips, tears and stains
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Has the mattress been flipped correctly
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Are the pillows clean
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Are there 4 pillows on each bed
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Is there any hair on the bed
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Is the bed skirt put correctly and clean
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Are the water bottles present clean
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Is the AC vent dust free
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Is the AC set on the correct temperature
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Has the carpet been vaccumed
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Is the bathroom door clean and free of any dust or chips
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Are the closet doors clean
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Are the closet shelves clean
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Are there enough hangers placed in the cupboard. Are they clean
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Is the hanger rod clean
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Is the safe place with the tent card
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Have the slippers and bathrobes been placed based on occupancy
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Is the ironing board free of stains and working
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Is the iron working and without water
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Are the laundry bags and slips placed neatly
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Is the shoe horn and coat brush placed
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Is a shoeshine and shoe mitt present
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Is the sink counter clean
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Is the sink stopper operational
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Is a bar of soap placed with a soap dish
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Is the tissue box and tray matching and clean
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Are amenities placed based on occupancy
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Are two glasses placed with two bottles
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Are the glasses clean and on coasters
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Is the mirror clean
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Is the dustbin clean with an underliner
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Are the lamps operational
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Have all 3 types of towels been placed as per occupancy
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Are the towels in good condition and not smelling
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Is the bath mat and bath rug clean
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Is the linen reuse card placed in good condition
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Have bath amenities been replenished if less than half filled
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Are the amenities in the correct order? - Left Shampoo, middle conditioner, right shower gel
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Are the bathroom faucets free of watermarks
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Are the tiles grout and mold free
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Is the shower area clean
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Is the drain clean and free of hair
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Is the bathtub clean and free of hair
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Is the shower mirror clean
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Are the shower doors clean
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Is the toilet clean
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Is the health faucet working and clean
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Are two rolls of toilet paper placed
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Is the dustbin working
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Is the floor clean
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Does the room and bathroom smell fresh
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Are there any particular preferences that have to be
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Have the preferences been met
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Is the room occupied?
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Have the dustbins been cleared
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Has a turndown card been placed
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Are the guest's clothes folded and kept
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Have the amenities been replenished
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Is the linen smelling fresh
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Is the bathroom clean and dry
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Have the towels been changed
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Has any special WOW element been done in the room