Daily Store Walk V. 3

• Document No.

• Daily Store Walk V3

• Conducted on

  Date

• Prepared by

• The Store walk is designed to give the management team a quick overview of the store before we enter the busy period of the day. It is there to point out any areas that need attention before our customers spot them. It will give you the opportunity to assign tasks to people as the situation occurs and to identify any trouble spots early.
  Fresh Departments are a priority due the perishable nature of the product and as management you must be encouraged to screen these departments so they are up to scratch early in the day.

External

• Is the car park and store entry clean of rubbish, cigarette butts, dockets, cobwebs, dirt etc.? Are the mats clean?

  Yes

  No

  N/A

Store Entry

• Are the windows clean with no sticky tape or blue tak?

  Yes

  No

  N/A

• Is there minimal use of posters?

  Yes

  No

  N/A

• Is the entry uncluttered and well presented?

  Yes

  No

  N/A

Grocery/General Merchandise

• Are floor stacks only located in spacious areas with a minimum width for traffic flow of 1.2 meters and department looks uncluttered?

  Yes

  No

  N/A

• Is all merchandising appropriately displayed, minimal cardboard exposure, maximum stock displayed and ticketed?

  Yes

  No

  N/A

• Is the department well presented in all aisles?

  Yes

  No

  N/A

• Is there no stock left on the floor unattended or underneath grocery aisles?

  Yes

  No

  N/A

Staffing/Security

• Are all staff well presented with preferred dress, name badges, cross overs, ties, appropriate clothing and shoes?

  Yes

  No

  N/A

• Are all unused registers physically closed off?

  Yes

  No

  N/A

• Do trolleys have no rubbish and have baskets been shifted to the entry?

  Yes

  No

  N/A

• Are baskets being cleaned on a daily basis?

  Yes

  No

  N/A

Fresh Departments - Produce

• A quick tour of the department - is the rotation of a satisfactory standard with no obvious poor quality stock, check on highly perishable lines and overstocked items?

  Yes

  No

  N/A

• Have all lines been ticketed?

  Yes

  No

  N/A

• Is the department appropriately stocked for the time of day?

  Yes

  No

  N/A

• Is the department well presented with no obvious hazards? (e.g. Grapes on the floor etc)

  Yes

  No

  N/A

Fresh Department - Deli

• A quick tour through the department - is the rotation of a satisfactory standard with no obvious poor quality stock, check on highly perishable lines and overstocked items?

  Yes

  No

  N/A

• Is the department appropriately stocked for the time of day?

  Yes

  No

  N/A

• Is the department well presented with no obvious hazards?

  Yes

  No

  N/A

• Are all lines ticketed including special toppers, tickets upright, windows cleaned, back area visible to customers clean?

  Yes

  No

  N/A

Fresh Department - Meat

• A quick tour through the department - is the rotation of a satisfactory standard with no obvious poor quality stock, check on highly perishable lines and overstocked items? Select 4 random lines to check rotation.

  Yes

  No

  N/A

• Have all lines been ticketed?

  Yes

  No

  N/A

• Is the department appropriately stocked for the time of day?

  Yes

  No

  N/A

• Is the department well presented with no obvious hazards?

  Yes

  No

  N/A

• Is shelving, rails, grates and top of cabinets free from dirt and dust?

  Yes

  No

  N/A

• Are markdowns completed with an appropriate discount?

  Yes

  No

  N/A

• Are specials ticketed using 3UPs?

  Yes

  No

  N/A

Cold Spot/Hot spot Bakery

• Are the Departments well presented?

  Yes

  No

  N/A

• Are the Departments appropriately stocked and well Merchandised?

  Yes

  No

  N/A

• Is there evidence of stock rotation and appropriate action on Markdowns and Shrinkage?

  Yes

  No

  N/A

Cheese Bar

• Is the Cheese Bar tidy and well stocked for the time of day?

  Yes

  No

  N/A

• Is there evidence of good rotation and appropriate Markdowns?

  Yes

  No

  N/A

Dairy/Freezer

• Is the department well presented?

  Yes

  No

  N/A

• Are markdowns completed and is rotation good?

  Yes

  No

  N/A

• Are all glass doors clean?

  Yes

  No

  N/A

• Are stock levels adequate?

  Yes

  No

  N/A

• Is the department clean? Is the shelving clean? Are front rails, grills and grates clean?

  Yes

  No

  N/A

Liquor

• Is the department well presented and uncluttered?

  Yes

  No

  N/A

• Is the department appropriately stocked? Aggressively merchandised etc.<br>

  Yes

  No

  N/A

• Are the coolroom doors well presented and filled?

  Yes

  No

  N/A

• Is the shelving free from dust?

  Yes

  No

  N/A

• Are all off location displays ticketed?

  Yes

  No

  N/A

Storeroom

• Is the loading dock clean and tidy, bin lids down, no cardboard or rubbish around the loading dock?

  Yes

  No

  N/A

• Is the storeroom neat and tidy? No rubbish, empty pallets, 6 wheelers etc.

  Yes

  No

  N/A

• Is all stock in the Produce Coolroom date coded?

  Yes

  No

  N/A

Extra Notes gathered from observations while doing Store Walk.

• Observations

How do you rate your Store overall?

• Select from range