Dare evaluations sales V2

• Store

  Select

• Conducted on

  Date

• Prepared by

• Team member

• Was the customer greeted within 5 seconds

  Yes

  No

  N/A

• Rate the quality of the greeting.

  1

  2

  3

  4

  5

• How many open ended questions were asked?

  Select No open ended questions 1 open ended question was asked 2 open ended questions were asked 3 open ended questions were asked More than 3 open ended questions asked

  • No open ended questions
  • 1 open ended question was asked
  • 2 open ended questions were asked
  • 3 open ended questions were asked
  • More than 3 open ended questions asked

• Did you show genuine interest and display energy and positive bodybod language?

  Yes

  No

• Did you summarize what the customers needs are back to them to ensure you did not miss anything?

  Yes

  No

  N/A

• Was the features and benefits of the product explained confidently?

  Yes

  No

• Was the product demonstrated?

  Yes

  No

• Was the current promotion communicated?

  Yes

  No

  No current promotion

• Did you close the sale and offer add ons?

  Customer did not purchase

  Yes

  No

• In out of stock situations did you offer Omni?

  Stock was available

  Yes

  No

• Did you explain friends and family to the customer?

  Yes

  No

  N/A

• If there is a price objection was the customer informed of Pay just now?

  No price objection

  Yes

  No

• Was the relevant aspects of our guarantee explained?

  Yes

  No

  N/A

• Did you thank the customer and welcome them back?

  Yes

  No

  N/A

• Did the team member do the extra "YDHTDT"?

  Yes

  No

  N/A

Summary

• What was done very well?

• What could be done better during the next interaction?