DATJ 151 External Provider Assessment

• Site conducted

  Select

• Business unit

  Select

• External Provider Name

• Conducted on

  Date

• Prepared by

• Location
  Address

1 Supplier Details

• External Provider Status

  Select Current approved external provider Proposed external provider

  • Current approved external provider
  • Proposed external provider

• T&C's signed by external provider

  Date

• Insurance certificates provided

  Yes

  No

  N/A

• Date of last review

  Date

• External provider personnel involved in this assessment

• Address:

• Telephone:

• Years in business:

• Number of employees:

• ISO Certification held:

  Select ISO 9001 ISO 14001 ISO 45001 AS 9120 none

  • ISO 9001
  • ISO 14001
  • ISO 45001
  • AS 9120
  • none

• Does the external provider use third party suppliers for DB Schenker services?

  Yes

  No

  N/A

• Are third party suppliers controlled and managed to ensure requirements are met?

  Yes

  No

  N/A

• Others Certification held:

  Yes

  No

  N/A

• Detail additional certification held

2 Delivery Capability

• Does the external provider have the ability to provide all requirements of the tender?

  Yes

  No

  N/A

• What service can they not provide that is required?

• Does the external provider have the appropriate geographical presence to execute the service?

  Yes

  No

  N/A

• Does the external provider have the adequate resource to deliver service?

  Yes

  No

  N/A

• Does the external provider have the adequate customer interface?

  Yes

  No

  N/A

• Does the external provider have an adequate lead time for standard products?

  Yes

  No

  N/A

• Summarise delivery capabillities

3 Processes

• Is the QSHE policy (or equivalent) visible and communicated?

  Yes

  No

  N/A

• Are the internal measurement of KPI's visible and communicated?

  Yes

  No

  N/A

• Are DB Schenker required KPI's determined and data provided?

  Yes

  No

  N/A

• Is there an incident rate available (note RIDDOR and/ or EA incidents)

  Yes

  No

  N/A

• Add the incident rate details

• Is there a customer complaint process in place?

  Yes

  No

  N/A

• Provide demonstration of DB Schenker specific complaint rectification

• Is there a non-conformance/ corrective actions process evident?

  Yes

  No

  N/A

• Is there an ethical code of conduct available and communicated to employees?

  Yes

  No

  N/A

• Is there an Modern Slavery act policy available and communicated to employees?

  Yes

  No

  N/A

• Is there a Gender Pay Gap report available and communicated to employees?

  Yes

  No

  N/A

• Summarise processes

4 Technical capabilities

• Does the external provider provide design and planning capabilities?

  Yes

  No

  N/A

• Does the external provider provide problem solving process and capabilities?

  Yes

  No

  N/A

• Does the external provider provide offer appropriate advice on potential solutions?

  Yes

  No

  N/A

• Does the external provider provide ability to execute within the project time-scales?

  Yes

  No

  N/A

• Summarise technical capabillities

5 Supplier Culture

• Are there QSHE training & initiatives available to employees?

  Yes

  No

  N/A

• Are employees observed behaving safely?

  Yes

  No

  N/A

• Does the work environment have the adequate infrastructure and consider human and physical factors?

  Yes

  No

  N/A

• Summarize supplier culture

6 Summary

• Are there any risks associated with using this external provider?

  Yes

  No

  N/A

• What risks are associated with using this eternal provider?

• How will these risks be managed?

• Will the use of this external supplier continue/ be instigated?

  Yes

  No

  N/A

• less than 45% - Significant risk - advise procurement to cease using external provider

• 45% to 64% - Major risk - external provider requires improvement re-audit in 2 months

• 65% to 84% - Minor risk - work with external provider to improve service re-audit in 6 months

• 85% to 100% - Potential risk - monitor service provided by external provider and re-audit at least every two years

• Signed by:

  Sign