Title Page
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Client/Site
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Date and Time of Visit
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Reviewed by
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Location
Rooms
•First Impressions
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Did the room smell clean?
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Was there a good visual first impression of a clean and well presented room?
•Detailing
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Are there black marks on the walls, furniture or doors?
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Is the bedding kit provided as per contract and Schedule 4
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Is the linen and bedding clean and smell fresh?
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Are the rooms of SNCO's, Officers serviced in line with contract specifications?
Ablutions (incl Showers)
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On entering do they smell and look clean?
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Toilets Clean - in, around and behind?
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Are the dispensers clean?
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Shower and toilet cubicle walls clean and free of scale/mould and scum?
Laundry (incl Drying Rooms)
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Are all washing machines free of washing powder scum?
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Are all the dryers free of lint?
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Are the drying rooms and outside area clean?
Hallway
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Free of clutter and debris? Shoes, bikes etc
Doorways/Entrances
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Is the entrance and doorway clean?
Lounges/kitchenettes
•First Impressions
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Was there a good visual first impression of a clean and well presented room?
•Detailing
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Are all PAT tested electrical appliances clean? E.g. microwave/ toaster/ jug/ fridge
General
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Were there signs of dust or cobwebs in any of the areas highlighted?
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Are all mirrors clean in the areas highlighted?
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Are all floors appropriately clean in all areas highlighted?
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Are all the bins clean and free of debris in the highlighted areas?
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Are all basins/ taps free from build up/ scale in the areas highlighted?
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Are all benches and tables clean in all areas highlighted?
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Are all the areas highlighted free of debris?
127 Bedding Kit/Pack
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127.1 A standard bedding kit/pack comprises
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Blanket Woollen
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Duvet Inner
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Duvet Cover
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Sheet Cotton
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Pillow Slip
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Pillow
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Mattress Protector
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1 Deliverable Five - Cleaning Service
1.1 The bedding kit at clause 127.1 of this Schedule is varied for NZ Army Camp Waiouru by removing the two woollen blankets and replacing with:
a. Five woollen blankets for Recruits;
b. One Counterpane for OCS; and
c. All other areas have three woollen blankets.
129 Officers Mess VIP Accomodation
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129.1 Compass Group will be advised of VIP visits to each Facility and the specific requirements for each visit. The VIP accommodation services will meet the minimum standards for the Officer accommodation services and in addition Compass Group will:
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1 Open and air the VIP suite prior to the guest’s arrival. Turn heater on if it is a cold day.
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2 Greet the VIP on arrival, take luggage and escort to suite.
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3 Provide tea, coffee and fresh juice facilities daily during occupancy.
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4 Establish breakfast and wake-up call arrangements for the duration of the occupancy.
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5 Provide meals in the VIP suite if requested by the VIP, his/her escort or authorised NZDF Personnel, and clear the plates, cutlery and glassware after the meal.
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6 Display complimentary menu card with the provision of fruit and cheese plates and sewing kits, to be provided on request.
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7 Change guest towels (includes bath towels, face cloths, hand towels and bath mat) daily during occupancy.
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8 Provide guest soaps, shampoos and conditioners and replenish supplies daily during occupancy.
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9 Provide guest soaps, shampoos and conditioners and replenish supplies daily during occupancy.
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9 Ensure iron, ironing board and hairdryer are available and serviceable.
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10 Provide clean bathrobes (two per suite).
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11 Ensure the refrigerator in the VIP lounge is stocked with a range of beers, wines, splits, spirits, bar chits and a pen (this is Officers’ mess bar stock for which the VIP will pay).
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12 Be available on call in the event that the VIP(s) arrives at short or immediate notice.
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13 Turn down beds, replenish tea, coffee and fruit juice, prior to 1930 hours each night.
Sign Off
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