Information

  • Conducted on

  • Prepared by

  • Name of colleague

Leadership

  • You actively lead the team on day to day matters such as standards, waste, delivery working and schedules. You lead the team meetings.

  • You can describe how your daily planning contributes to the stores business plan and the improvement of the store and your departments performance. you have, use and can describe the benefits of your diary.

  • You can describe what you are working on to improve your effectiveness and can demonstrate the improvements.

  • CRITICAL - All team leaders can articulate the way their department is performing on Sales, Standards, cleanliness and Customer engagement and what your plan is to improve this.

Standards

  • You conduct a cleaning audit weekly and there are next steps generated to improve the standard - the store RAG is a reflection of the shop. PACE reflect your RAG.

  • There are no missing or incorrect SEL's on the department. Spot check 3 Random MOD's. One error is non-compliance.

  • All promotion ends and trade driving locations have the correct POS in place, the infixture POS and shelf barkers reflect the company expectation and the weekly coms pack has been signed off.

  • All members of the store team are wearing the correct uniform and are presentable to the highest standards. All Departments will be reviewed.

  • CRITICAL - The store PACE & H&S documents are an accurate reflection of the standards in the store and are 100% signed off with all next steps having an owner and a timescale.

People

  • The store overtime is controlled and each area has the correct manning. Weekly review of Rotas happen with all team leaders.

  • CRITICAL - You have completed 2 staff reviews each week.

  • CRITICAL - there are NO out of process Sickness issues and you can describe the top 3 (worst) attendance colleagues for the store.

Training & Development

  • You have a succession plan and your plan shows future growth of the team. You require one future potential candidate or team leader back fill per dept.

  • You have a 4 week development plan for skill or leadership aspects for your the store or by department. Focus on the WHY not the WHAT.

  • CRITICAL - All the store training (legal and department training) is completely up to date and signed off.

Key Operational Accountabilities -ALL CRITICALL

  • You have an active trade plan for the store and You can articulate the gap between actual and target sales and you know the store targets and actually. This will include not only physical plans but a plan to address cultural or leadership barriers to delivering trade.

  • You have completed a minimum of 5 searches last week.

  • Have you delivered your rotation/price check accountability for last week and you have updated the tracking report.

  • There no next steps outstanding from any Activity that have a deadline for completion within 3 weeks.

AOB

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.