Deputy Manager

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Finance

• Sales Vs Budget achieved per Dept

  All depts Positive L4L

  3-5 depts trading down

  5 or more trading down

• Shrink budget achieved, action plan in place

  Yes

  No

  N/A

• Payroll in control budgets added to

  Yes

  No

  N/A

• Expenses target

  Yes

  No

  N/A

• Waste budget achieved credits reviewed and challenged

  Yes

  No

  N/A

Operations

• Waste split achieved 80 10 10 for blue!

  Yes

  No

  N/A

• Scheduled counts completed to 100%

  Yes

  No

  N/A

• Manual Reductions under 20%

  Yes

  No

  N/A

• Routines 80% for all departments

  Yes

  No

  N/A

• Scanned the night before target 100%

  Yes

  No

  N/A

• Long life depts scans completed target 8

  Yes

  No

  N/A

• SRP Zones missed target is 5% and below

  Yes

  No

  N/A

• Missed gap scans to be under 5%

  Yes

  No

  N/A

• 100% on all count areas

  Yes

  No

  N/A

• Stock loss at this count sterling figure for reference at next count GROCERY

  Yes

  No

  N/A

• Stock loss at this count sterling figure for reference at next count FRESH FOODS

  Yes

  No

  N/A

• Stock loss at this count sterling figure for reference at next count NON FOOD

  Yes

  No

  N/A

• Stock Record Accuracy to be under 20%

  Yes

  No

  N/A

• Staff searches and quality meets expectations

  Yes

  No

  N/A

• Incidents reported on system

  Yes

  No

  N/A

• SAS Healthcheck

  Yes

  No

  N/A

• Audits green

  Yes

  No

  N/A

Customer

• Opening Compliance met

  Yes

  No

  N/A

• Throughout target met 475

  Yes

  No

  N/A

• Idle time target 26%

  Yes

  No

  N/A

• PI 100 on checkouts

  Yes

  No

  N/A

• OIF Figure Green

  Yes

  No

  N/A

• Scheduler and forecasting accurate and updated on time

  Yes

  No

  N/A

• Making Moments Matter Feedback - time spent with customers and their feedback

  Yes

  No

  N/A

People

• Weekly 121 held with all department managers

  Yes

  No

  N/A

• 1 in 25 Options reviews future plan in place

  Yes

  No

  N/A

• People KPIs on track

  Yes

  No

  N/A

• Uniform standards

  Yes

  No

  N/A

• Holidays on track vs budget

  Yes

  No

  N/A

Community

• Management team takes part in fundraising activities and all have a target set for their own departments

  Yes

  No

  N/A

Business Plan

• Making Moments Matter<br>Seen heard recognized <br>Coaching displayed

  Yes

  No

  N/A

Warehouse Standards

• Select from range

Department Standards - Detail inspection 1 per week

• Select date

  Date

• Select from range

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