Information
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Audit Title
Store review
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Store Name / Branch Number
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Date
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Completed by
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Team present
Review last week's next steps are both leaders happy with outcomes that were committed to have been achieved?
Are there any escalations outstanding from last week?
Talk through last week's CPW's performance- specifically connections vs Tgt and attach performance vs. Minimum KPI
Talk through last week's Currys performance basic SQ performance - discuss challenges and How CPW can support
Talk about success/ challenges with relationships within store environment. How is it benefiting/ affecting business.
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Ensure the outputs are captured in a STOP/START/CONTINUE format
Referral Strategy - is it working? Is it fit for purpose? - discussion around successes and challenges
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Ensure the outputs are captured in a STOP/START/CONTINUE format
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Are there any Stars really building the performance from the Currys population to shout out and recognise.
Have the CPW team been active participants in daily briefings? - is content good and adding value to the session? any formative feedback?
Next Steps / Actions
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Agreed Next Steps / Actions
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Additional media
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Branch Manager / Deputy
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Currys BM
