RGM Critical SIS Visit

• Audit Title

Store review

• Store Name / Branch Number

• Date

  Date

• Completed by

• Team present

Date of last visit

• Select date

  Date

• Name of last visitor to assess

Critical People Assessment

• Are we trading store across all available hours?

  Yes

  No

  N/A

• All colleagues are in correct uniform

  Yes

  No

  N/A

• Do all colleagues have a badge

  Yes

  No

  N/A

• Do all colleagues have PIE logins

  Yes

  No

  N/A

• Do all colleagues have Pinpoint logins

  Yes

  No

  N/A

• Do all colleagues have How 2 logins

  Yes

  No

  N/A

• Can the team access How 2 Order site

  Yes

  No

  N/A

Critical processes in place

• Can the store access WCSS site

  Yes

  No

  N/A

• Can the store access the print in store site and execute reaction printing

  Yes

  No

  N/A

• Can the stores access the Banner Tool to order POS effectively<br>

  Yes

  No

  N/A

• Can the store access the commercial site to order replacement sundry items eg Till Rolls

  Yes

  No

  N/A

• Can the store access the dimensions website to order POS and are all colleagues set up for replacement ordering to happen

  Yes

  No

  N/A

• Can the store access the Recall site - to ensure recalls are completed in a timely fashion.

  Yes

  No

  N/A

• Are the stores completing daily MSC counts

  Yes

  No

  N/A

• Is Data Destruction happening correctly in store - check locked cupboard until tills.

  Yes

  No

  N/A

Critical Merchandising actions

• Outside of store - is the adequate signposting of Carphone Warehouse - eg external signage or 60x40 posters

  Yes

  No

  N/A

• Are all reaction printed tickets in place

  Yes

  No

  N/A

• Do all price tiles have a dummy attached by a recoiler in the correct way

  Yes

  No

  N/A

• Is all generic POS in place eg Foamex and other equipment

  Yes

  No

  N/A

• Till area set up for success - no customer documentation left under the till etc, clean, tidy business like.

  Yes

  No

  N/A

• Are accessories all on display and priced with the correct roundel price.

  Yes

  No

  N/A

Critical Security

• Is the correct level of stock in place on the shop floor - secured in cabinets correctly

  Yes

  No

  N/A

• Are staff searches happening correctly.

  Yes

  No

  N/A

• Check the Safe for Banking situation - is the store set up for G4S collections, has a banking book - banking correctly.

  Yes

  No

  N/A

• Ensure Key control is in place - who has access etc

  Yes

  No

  N/A

• Where are Pinpoint tablets stored when not in use - is it appropriate and secure/ safe enough

  Yes

  No

  N/A

• Assess back of house secure storage - is it fit for purpose?

  Yes

  No

  N/A

Harmonisation.

• Has the branch manager received the brief

  Yes

  No

  N/A

• Have the rest of the team been briefed on harmonisation benefits

  Yes

  No

  N/A

• Do all colleagues have set performance targets and able to articulate their performance

  Yes

  No

  N/A

Any additional concerns for this store ?

Next Steps / Actions

• Next steps for store

• Additional media

  Media

• Branch Manager / Deputy

  Sign

• RGM

  Sign