SIS HRA visit

• Audit Title

Store review

• Store Name / Branch Number

• Date

  Date

• Completed by

• Team present

Date of last visit to the store by Field Team

• Select date

  Date

• Name of last visitor to assess

Store Standards

• Is the store clean and tidy?

  Yes

  No

  N/A

• All colleagues are in correct uniform?

  Yes

  No

  N/A

• Do all colleagues have a badge?

  Yes

  No

  N/A

• Is there a dedicated notice board in the back of house that is updated regularly?

  Yes

  No

  N/A

• Are all Dummies present on the phone wall with no missing POS?

  Yes

  No

  N/A

Reviews

• Are there any new starters in the store?

  Yes

  No

  N/A

• Have the colleagues had their relevant probationary review? ( Check Folder for evidence and quality of review)

  Yes

  No

  N/A

• Are the rest of the team receiving regular reviews? ( Check folder for evidence of weekly/ monthly reviews)<br>

  Yes

  No

  N/A

• Are the consultants aware of their store/ individual targets?

  Yes

  No

  N/A

• Are there any under achieving colleagues in the store?

  Yes

  No

  N/A

Store Team

• Does the BM have any concerns with any of their teams capability or conduct?

  Yes

  No

  N/A

• Do the team know about the regional pulse plan?

  Yes

  No

  N/A

• What does the BM do to recognise great performance and celebrate success?

  Yes

  No

  N/A

• Are there any team members that have high levels of absence/ AWOL?

  Yes

  No

  N/A

• Is there any training/ upskilling required for the BM or any of their team?

  Yes

  No

  N/A

• Introduce yourself to the Dixons Store Manager. Do they have any concerns with any of the SIS/ SWAS team?

  Yes

  No

  N/A

Recruitment and retention.

• Has the store any vacancies? If so what actions are in place to fill the vacancy?

  Yes

  No

  N/A

• Has the Store had any leavers in the last month? If so reason for leaving?

  Yes

  No

  N/A

• Are the store Rota's available? How far in advance are they created for?

  Yes

  No

  N/A

Overall summary of the visit.

Any additional concerns for this store ?

• Revisit required?

  Yes

  No

  N/A

Next Steps / Actions

• Next steps for store

• Additional media

  Media

• Branch Manager / Deputy

  Sign

• RGM

  Sign