Information

  • Document No.

  • Deputy managers name

  • Conducted on

  • Prepared by

  • Location

Finance

  • Sales Vs Budget achieved per Dept

  • Shrink budget achieved, action plan in place

  • Payroll in control budgets and forecast achieved

  • Expenses on target

  • Waste budget achieved credits reviewed and challenged

Operations

  • Waste split achieved 82 8 10 for blue!

  • Routines 85% for all departments

  • Long life depts scans completed

  • Missed gap scans to be under 5%

  • 100% on all count areas

  • Stock Record Accuracy to be under 20%

  • Merchandising review completed, plans signed off

  • OSI completed on every dept every day

  • Staff searches and quality meets expectations

  • DSS completed and transfers checked

  • Incidents reported on system

  • Audits green

Customer

  • Opening Compliance met

  • Throughout target met 475

  • Idle time target 26%

  • PI 100 on checkouts

  • OIF Figure Green

  • Scheduler and forecasting accurate and updated on time

  • Viewpoint plan in place.

People

  • 1 in 25 Options reviews future plan in place

  • People KPIs on track

  • Uniform standards

  • Holidays on track vs budget

Community

  • Management team takes part in fundraising activities and all have a target set for their own departments

Business Plan

  • Change plan on track

Warehouse Standards

  • Select from range

Department Standards - Detail inspection 1 per week

  • Comments

  • Department standards

Personnel development

  • Weekly 121 held with all department managers

  • Performance pack up to date

  • My Job reviewed and understood.

  • Personnel development plan on track

Performance summary

  • Steering wheel

  • Store standards

  • Leadership

  • Business plan

Benefits and concerns with next steps

  • Benefits

  • Concerns and next steps

  • Signature

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