Store Manager Audit Critical Checklist - Group 6

Information

Document No.
Audit Title
Client / Site
Conducted on
Prepared by
Location
Personnel

Safe and Legal Audit - Critical Checks

Other- (training) Review record cards for the fire wardens have they been signed off? Do you have a poster up with the fire wardens names on and if they are working?
External area and back yard- Are high vis jackets or vests worn by all persons entering the yard area at all times?
External area and back yard- When observing a delivery taking place do staff follow the process on the delivery risk assessment?
External area and back yard- Is there a clearly visible copy of the delivery risk assessment site plan displayed in the store?
External area and back yard- Does the delivery risk assessment with site plan reflect the layout of the delivery area?
Shopfloor- Do staff move roll cages in a safe manner, moving only one at a time and pulling not pushing?
Are all products within the reduction cabinet within the date code.
Are all smoothie and chilled juice products within their date code?
Produce- Are all coleslaw and dips products within their date code?
Other- Products checked in the sandwich cabinet are within their date code.?
Produce- Are all pre- packed bagged salad products within their date code.?
Customer restaurant- Are all products checked within their date code?
Customer restaurant - Are the rules for cross contamination being followed?
Staff restaurant - Does the staff restaurant have a working , calibrated probe thermometer and sanitising wipes available?
Other- Is the compliance manager quarterly safe and legal record book being completed correctly?
Other- Is the duty manager safe and legal record book being completed correctly and do the records for today match your findings during the audit?
Other- Has the store manager and store director signed the store manager quarterly safe and legal record.
Other- Is the store manager quarterly safe and legal record book being completed.
Other- Is the store free from persistent internal rodent activity.?
Grocery and frozen- Is the safe and legal record book being completed correctly and do the records for today match your findings during the audit
Provisions/meat and dairy Is the safe and legal record book being completed and do the records for today match your findings during the audit?
Tesco staff restaurant- Is the safe and legal record book being completed and do the records for today match your findings during the audit?
Tesco customer restaurant - Is the safe and legal record book being completed correctly and do the records for today match your findings during the audit?
Fire- Is the fire log book up to date? Evidence of recent fire evacuations and the store manager has signed it off?
Fire- Are all stairways and stairwells accessible and free from clutter or obstruction and combustible materials?
Fire- Do all fire exits open without an issue ? And are kept in good working order? Eg no rot in the wood and have a brush strip along the base of the door?
Fire- Are all fire extinguishers attached to the walls and not left on the floor? Review the date stamp making sure its up to date with the current year and signed.?
Fire- Are all fire exits free from rubbish and are not blocked?
Can the duty manager log into pestnet online and describe how to use it?
Hot deli Is raw food kept apart from ready to eat food at ALL times during storage and handling?
Hot deli/counters Does the store have a working, calibrated comark probe thermometer and sanitising wipes available ?
Hot deli/hot snacking Check the temp of 3 hot deli and 3 hot snacking items are they correct?
Counters - Are the counters manager checks being completed correctly and do the records for today match your findings during the audit?
Bakery and bake off- Is the safe and legal record book being completed correctly and do the records for today match your findings during the audit.
Bakery and bake off- Are the bakery production and storage areas free from pests and signs of pest damage?
Bakery and bake off- Is all equipment used in the bakery that is fitted with a red emergency stop button working effectively.
Bakery and bake off- Are all safety interlocks working effectively on bakery machinery such as dough dividers, roll plant and mixers, with no evidence of safety interlocks being overridden
Counters- When staff move between raw and cooked food counters, do they change aprons, white coats and wash there hands?
Counters- Are the counter areas free from pests and signs of pest damage.

Stock Integrity Audit - Critical Checks

Other ( not checked by auditor) Is your RGX folder set up and running along with POSR? Have it reviewed and signed weekly by the store manager.
Areas in the warehouse have been sorted into count areas and are easy to count or gapscan?
Mmx v1 reports are filed after each entertainment return/book return is completed for a minimum of 12 weeks. Also needs to be reviewed and signed.
DSS has been checked off weekly by the store manager.
There is a specific area in the warehouse for not on files and EPWs which is clearly sign posted.
The DSS weekly summary reports have been printed and filed for 12 weeks with evidence of review from the deputy or the team leader.
Four weeks of mismatch review is available with commentary.
Stock take reports are available from previous stocktake, all count routines have been followed and values have been assigned to all not on file lines scanned.
Evidence that gapscan has taken place in both am and pm, with no scans missed in the week.
All counts across fresh and grocery have been scanned 100%.

Cash Office Critical Checks

Is the cash office log book up to date and signed by the line manager.
Are the Store Manager safe checks for wages, cash office, main, change and self service tills completed over the period
Is the cash bank and lottery report signed by your cash office manager and you for each week

Price Integrity Critical Checks

Pi safe and legal is up to date no days missing and and red checks have strong next steps.
Store manager has completed the Pi review and signed it off with the deputy manager, capturing next steps in the store manager safe and legal.
Where there is more than one double scan or incorrect plu price error in a 4 week period there is evidence an interview has been completed
The line manager checkouts is recording each double scan and incorrect plu price error on the price errors coaching tracker
The deputy manager can produce next steps for pricing errors for the last 2 weeks detailing what action is required, by when and by who
The store manager has confirmed that the shelf edge label exception report has explanations for outstanding workload, that there are no increases reported and each report is signed and reviewed by the team leader and deputy manager. The relevant section of the weekly checklist has been completed and if marked red, any issues captured in their safe and legal book.
The RP 1525 or customer service desk system price error monitoring report has been reconciled to the electronic journal daily by using text search option and the word overcharge. There is evidence that missing transactions have been identified.
All price scanned at till different from Shelf edge label errors and offer finished errors have been investigated by the PI team and there is a next step or action recorded in the safe and legal record or on the price error monitoring report.
The duty manager has reviewed the price increases remaining report and signed to confirm that all prices changes have been actioned.
The total pricing errors report or the RP1525 (mon-sat) is reconciled to the department refund report (TB411.1) weekly. The correct quantity and value from the department refund report has been recorded and differences have been identified.
The zero price increases remaining report has been printed by 03.00 in a 24hr trading store or before the store opens in a non 24 hr store.
There are no price increases outstanding on the shelf edge labels exception reports TB215
A zero price increases remaining report has been printed each day from the workload management screen and signed by a Pi team member
All products on the TB087 price verify error report that have a shelf edge label price less than the selling price have been coded as illegal
All illegal products have been re- scanned , a new TB087 price verify error report is attached to the original and has been signed
All price verify error reports have been endorsed as "all correct" and signed
Where the product on the TB087 price verify error report has been coded as illegal the illegal shelf edge label is attached to the Pv error reports?
Where relevant the sweets and produce scales , which don't have a label, have been checked and there is reference to this on the report for example words "scales checked and correct" and then signed.