Information
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Store Name
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Store No.
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Completed By: Steve Neal
1. Securing our store perimeters
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Are all entrances and exits locked and alarmed when the store is not trading ?
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Is the back door and main gate secured at all times and only opened when there is an authorised delivery / vehicle ?
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Are all fire exits closed, door seals applied and where applicable locked and alarmed ?
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Are all door seals checked and recorded daily ?
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Are all areas outside of the store and in the back yard clear and tidy, to prevent any concealment of goods ?
2. Using our secure lock ups
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Are all high value stock deliveries moved to the designated area on arrival ?
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Are authorised personnel / colleagues lists on display lock up doors ?
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Are secure lock ups locked when not occupied ?
3. Controlling waste procedures
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Is all waste recorded regularly and not left to build up ? Is the clipboard, 3 Times a day, process being used ?<br><br><br>
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Is all booked waste checked by a manager against the waste print before being disposed of, and are the prints available to review ?
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Is the compactor / wheelie bins kept locked at all times, and access restricted to authorised personnel only ?
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Are all PDAs and printers securely controlled, and not left unattended on the sales floor or back areas ?
4. Ensuring key control is followed
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Are all store keys signed in / out by authorised personnel only using the RP32 and audited regularly ?
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Are the key control cupboards / cabinets kept locked at all times ?
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Are all critical keys kept in a separate secure cabinet ? ( ie. store keys, cash office keys )
5. Carrying out good cash controls
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Are the weekly and periodic Store Manager Cash Checks being completed ?
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Are all discrepancies on the weekly cash report understood, investigated if required, and have valid reasons ?
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Are all self service checkout cash routines carried out under dual control ?
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Are random till checks carried out daily as per company policy ?
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Have all till check investigations been completed and interviews carried out in a timely manner ?
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Is cash regularly deposited into the safe as per company policy ?
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Has everyone that has access to the cash office system signed the password policy, and is there a copy of his in their personnel file ?
6. Controlling the most vulnerable areas of the store
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Is CCTV prioritised on the high value / risk areas of the store ?
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Is all CCTV working in the store ? if not, has it been reported to maintenance ?
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Is all high value merchandise protected in line with the Product Protection guide ?
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Is the daily product protection guide completed, and issues highlighted, communicated to the management team ?
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Are fitting rooms controlled, and garments checked in / out ?
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Does the store schedules reflect colleagues presence on the shop floor at all times ?
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Are there clearly defined areas in the back rooms for returns / not for sales / damages ?
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Are there no signs of damaged packaging or grazing in any of the back areas ?
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Is there a robust process in place for the transfer of goods to the canteen, and have all the goods in the canteen clearly been marked as canteen stock ?
7. Manning checkouts adjacent / opposite high loss lines
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Are checkouts next to high value areas manned as a priority ?
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Are all checkout gates / belts closed when not manned to prevent people walking through ?
8. Ensuring all visitors sign in and wear a name badge
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Have all visitors signed in / out, and non Tesco personnel been issued with a visitors badge / high vis jacket ?
9. Ensuring guards provide an alert security presence at the front of store
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Are guards present at the front of the store, and do they greet customers in a friendly manner ?
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Are the guards engaged in the Store activities ? Do they understand the store's key shrink lines and what is being done to protect them ?
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Does the Store management team give regular feedback to the Guarding agency, and are aware of their time of visits to discuss the store Shinkage and other theft related KPIs ?
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Is there an agreed way of communication between the guards and the store management team, and are they ready to support the Duty Manager to carry out an arrest once SCONE rule is adhered to ?
10. Carrying out regular colleague and visitor searches, in compliance with our policies
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Has the Store achieved a minimum of 10% of it's head count in staff searches over the past 4 weeks ?
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Have all Managers completed staff searches, and have they been completed throughout the day / night ?
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Have staff searched been carried out on cleaners / security / managers and visitors ?
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Have staff searches been conducted on delivery vehicles, cars, lockers, dot com vans where applicable ?
General
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Has the Store got a Lock Down protection plan by dept. on display, for all colleagues to see ?
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Is there plenty of security POS displayed in the back areas of the store ? Eg. Eyes wide open POS.
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Are all back areas and offices clear of stock, and well presented demonstrating a culture of "a place for everything, and everything in its place" ?
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Have all colleagues seen the unusual suspects DVD ? Check 10 random training records.
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Ask 5 random colleagues about the Store Lock Down plan. Do they have a clear understanding of what is being done, and the part they play ?
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Does the Store Manager / Deputy, sign of the weekly DSS checklist, including reviewing the mmx reports ?
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Does the store have a good relationship / contact no's for the local police / community support officers ?
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Does the store report all incidents on the system ? How many have been reported in the past 4 weeks ?
