Is there a cleaning rota, that is up to date, signed and followed?
Does the shift runner assign cleaning tasks at the beginning of the shift?
Check 6 jobs to confirm cleaning standards are within company guidelines (if more than 2 not to standard, then the answer is no)
Are the jobs being completed and then signed off by the Team Member after SR has checked?
Is the cleaning filed in the restaurant for audit purposes?
Are all customer areas clean and welcoming to the customer?
Has the shift runner carried out a figure of 8 walk through, with any customer facing issues recorded?
Have the issues recorded been rectified?
Do the Team Members understand what a figure of 8 walk is, and when they should be completed?
Are all maintenance jobs being recorded and auctioned on?
Is the food safety book complete, and any anomalies highlighted for action and feedback?
Is there evidence that date checks are being completed in line with company direction?
Is there evidence that FIFO is being carried out daily?
Are defrost records up to date?
Is there evidence that the RGM is checking the dates of all products on a daily basis, and recording any mistakes in the diary?
Is there evidence that OCLS are being carried out on every Team Member once per week?
Can the Team member explain what the feedback was on their last OCL, and how they intend to action this?
Is there evidence that a forecasting tool is being used to forecast sales to the needs of the business?
Can the shift runner explain the forecast for the day?
Is the forecast displayed for the team's information?
Is the deployment plan in line with the forecast and business needs for the day?
Is the deployment plan posted for the team to see, and are all the team in positions marked on the plan?
Are all jobs logged with the maintenance company?
Are all customer facing jobs acted on within 24 hours
Is the restaurant aware of the staffing needs?
Is there a recruitment plan in place to reduce team turnover?
Is the store following the product policy and serving perfect fries?
Is chicken cleaning taking place to standard? Check thighs and ribs
Is the store using the correct packaging on all products?