Information
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Customer Name
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Customer Phone
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Date
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IMEI
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Phone Entry Photo
Type of Repair
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Phone
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Passcode
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Enter Passcode:
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Model/Issue:
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Other
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Explain:
Restore/Other
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Does Customer want/need Device Restored/Updated?
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Reason For RESTORE:
- iTunes Mode
- Disabled
- Apple Mode
- Forgotten Passcode
- Back to Factory Set
- Update
Other Services
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Unlock
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Phone Model:
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IMEI
Device Settings Before/After Repair
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Screen
- Before: Cracked
- Before: Shattered
- Before: Good
- After: Good
- Bad
- Same
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LCD
- Before: Good
- Before: Pressure Marks
- Before: Blue/Black/Lines
- After: Good
- After: Fixed
- Same
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Back Glass
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Top Lock
- Before: Good
- Before: Bad
- Before: Going Bad
- After: Good
- After: Fixed
- After: Bad
- After: Same
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Prox
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Side Vib
- Before: Good
- Before:Bad
- Before: Missing
- After: Good
- After: Bad
- After: Fixed
- After: Same
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Side Volume
- Before: Good
- Before:Bad
- Before: Missing
- After: Good
- After: Bad
- After: Fixed
- After: Same
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Charge Port
- Before: Work
- Before: Not Work
- After: Work
- After: Not Work
- After: Fixed
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Bottom Mic
- Before: Work
- Before: Not Work
- After: Work
- After: Not Work
- After: Fixed
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Bottom Speaker
- Before: Work
- Before: Not Work
- After: Work
- After: Not Work
- After: Fixed
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Top Speaker
- Before: Work
- Before: Not Work
- After: Work
- After: Not Work
- After: Fixed
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Speaker Phone
- Before: Work
- Before: Not Work
- After: Work
- After: Not Work
- After: Fixed
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Camera Front
- Before: Open/Good
- Before: Shutter Only
- Before: Fuzzy
- After: Open/Good
- After: Shutter Only
- Fuzzy
- Other
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Camera Back
- Before: Open/Good
- Before: Shutter Only
- Before: Fuzzy
- After: Open/Good
- After: Shutter Only
- Fuzzy
- Other
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Wifi
- Before: strong
- Before: Weak
- Before: won't connect
- Before: Grey
- After: Strong
- After: Weak
- After: won't connect
- After: Grey
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Service
- Before: AT&T
- Before: Verizon/Sprint
- Before: other Service
- Before: No Service
- Before: No Sim
- Before: Searching
- After: Same
- After: Searching
- After: No Service
- No Sim
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Touch
- Before: Good
- Before: Bad
- After:Good
- After:Bad
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Battery
- Before: Good
- Before: Bad
- Before: Drains Fast
- After: Good
- After: Bad
- After: Drains Fast
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Frame
- Before: Good
- Before: slight Bent
- Before: Bent
- Before: Very Bent
- After: Good
- After: slight Bent
- After: Bent
- After: Very Bent
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Speaker Grill
- Before: Yes
- Before:Missing
- After: Yes
- After: Missing
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Bottom Screws
- Before: Yes
- Before:Missing
- After: Yes
- After: Missing
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DOA
- Before: DOA
- After: Fixed/on
- After: Unrepairable
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Water-Damage
- Yes- No Warranty
- NO
- Slightly- No Warranty
WARRANTY (Please Read Before Signing)
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WARRANTY: 60 day warranty on most installed device parts only (except: iPad mini/iPod battery repairs 30 day warranty on installed part only). There will be a 14 day warranty on Devices/Systems purchased in store (warranty coverage terms listed below). 30 day Warranty on most Computer and Gaming installed parts only (NO WARRANTY or MONEY BACK ON VIRUS REMOVAL, RED RING/YELlOW LIGHT. There is $10 Fee for Unsuccessful Gaming Treatments)
WARRANTY does NOT cover: DOA, Physical damage, Liquid-damage, Heat/Cold damage, items opened by any other party other than iPhoneTodd.com before/after a repair is completed, case damage, jail broke/altered software, Bent Frames or items severely damaged. NO WARRANTY on anything where the logic/ motherboard has to be heated or use heat to complete a repair. This includes Red Rings/Yellow Light repairs and any type of soldering; due to the risk of devices/systems not turning back on. iPhoneTodd.com is not responsible for any issues that may occur during/after any water-damaged item is repaired (including not turning back on). If a water treatment has to be pro formed; there are NO warranties and this ONLY guarantees that we will try to get the device ON (any additional parts need to complete the repair will be an additional cost with no warranty on part). NOTE: There are also NO guarantees as to how long anything water damage will work: day, week, month, year; every device is different). iPhoneTodd.com is not responsible for any lost data/information/software/pictures that may occur during a repair process. It is the customers responsibility to back anything up prior to having any repair done. Most repairs done by iPhoneTodd will VOID the manufactures warranty.
ATTENTION CUSTOMERS: Any devices/systems left 60 days after a repair is complete WILL be forfeited and become property of iPhoneTodd.com, as an attempt to recover the loss of wages from that repair.
*** ABSOLUTELY NO refunds/money back/exchanges/store credits on any REPAIRS/LABOR/PARTS or Otterbox/Speck cases. NO money back on any deposits made for special order parts that have to be ordered. Seven day return policy for all other accessories with a proper receipt.****
iPhoneTodd.com has the right to refuse service.
Client Signature
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Signature/Printed Name: Customer agrees to the above terms
Miscellaneous
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Repaired by:
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Tech/Additional Notes:
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Describe WARRANTY Type:
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Additional Device/System Photo
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Completed Repair Photo
Customer Log
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Repair completed: called customer on:
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Talked to:
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Additional Follow Up Info: