Information
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Work Order No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Signed by DTZ Inspector
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Location
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Personnel
Interior Janitorial
General Interior
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KEY
5 - Exceeds Service Expectation
4 - Meets Specifications
3 - Marginal Pass
2 - Service/Rework Required
1 - Unacceptable -
Rate Entry Mats
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Take a picture of the issue
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Describe the issue
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Rate Hardwood Floors<br>
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Take a picture of the issue
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Describe the issue
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Rate Carpeted Floors<br>
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Take a picture of the issue
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Describe the issue
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Rate Walls and Baseboards <br>
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Take a picture of the issue
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Describe the issue
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Rate Interior Store Front Glass, Mullions, & Entrance Doors<br>
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Take a picture of the issue
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Describe the issue
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Rate Window Blinds/Shades<br>
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Take a picture of the issue
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Describe the issue
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Rate Interior Glass<br>
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Take a picture of the issue
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Describe the issue
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Rate Dusting<br>
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Take a picture of the issue
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Describe the issue
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Rate Diffusers<br>
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Take a picture of the issue
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Describe the issue
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Rate Ceiling Tiles<br>
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Take a picture of the issue
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Describe the issue
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Rate Drinking Fountains<br>
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Take a picture of the issue
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Rate Furniture/Tables/Chairs<br>
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Take a picture of the issue
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Describe the issue
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Rate Interior ATMs<br>
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Take a picture of the issue
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Describe the issue
Offices
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KEY
5 - Exceeds Service Expectation
4 - Meets Specifications
3 - Marginal Pass
2 - Service/Rework Required
1 - Unacceptable -
Rate Furniture/Chairs/Desks<br>
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Take a picture of the issue
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Describe the issue
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Rate Walls/Wall Covering/Baseboards <br>
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Take a picture of the issue
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Describe the issue
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Rate DIRTT Wall Glass/Doors
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Take a picture of the issue
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Describe the issue
Bathrooms
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KEY
5 - Exceeds Service Expectation
4 - Meets Specifications
3 - Marginal Pass
2 - Service/Rework Required
1 - Unacceptable -
Rate Bathroom Walls
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Take a picture of the issue
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Describe the issue
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Rate Bathroom Floors & Drains
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Take a picture of the issue
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Describe the issue
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Rate Bathroom Cabinetry/Counter/Mirror
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Take a picture of the issue
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Describe the issue
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Rate Bathroom Plumbing Fixtures
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Take a picture of the issue
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Describe the issue
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Rate Bathroom Dispensers
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Take a picture of the issue
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Describe the issue
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Rate Bathroom Baby Changing Station
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Take a picture of the issue
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Describe the issue
Break Rooms
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KEY
5 - Exceeds Service Expectation
4 - Meets Specifications
3 - Marginal Pass
2 - Service/Rework Required
1 - Unacceptable -
Rate Break Room Furniture
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Take a picture of the issue
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Describe the issue
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Rate Break Room Cabinetry/Counters
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Take a picture of the issue
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Describe the issue
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Rate Break Room Vinyl Floors<br>
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Take a picture of the issue
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Describe the issue
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Rate Break Room Walls/Baseboards<br>
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Take a picture of the issue
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Describe the issue
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Rate Break Room Sinks<br>
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Take a picture of the issue
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Describe the issue
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Rate Break Room Appliances <br>
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Take a picture of the issue
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Describe the issue
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Rate Break Room Trash
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Take a picture of the issue
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Describe the issue
Janitorial Closets
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Rate Janitorial Closets
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Take a picture of the issue
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Describe the issue
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Do all the chemical in the janitorial closet have a MSDS and are the sheets easily accessible?
Facility Condition & Operation
General Interior
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KEY
5 - Exceeds Service Expectation
4 - Meets Specifications
3 - Marginal Pass
2 - Service/Rework Required
1 - Unacceptable -
Rate Carpet
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Take a picture of the issue
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State the issue
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Is this presenting a safety hazard
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Rate Hardwood Floors
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Is this presenting a safety hazard
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Take a picture of the issue
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State the issue
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Rate Baseboard
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Take a picture of the issue
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State the issue
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Is this presenting a safety hazard
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Rate Paint
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Take a picture of the issue
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State the issue
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Rate Wall Coverings
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Take a picture of the issue
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State the issue
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Is this presenting a safety hazard
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Rate Art Work/Vinyl/Pinset Letters
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Take a picture of the issue
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State the issue
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Is this presenting a safety hazard
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Rate Door/Door Hardware
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Take a picture of the issue
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State the issue
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Is this presenting a safety hazard
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Rate Window & Sills
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Take a picture of the issue
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State the issue
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Is this presenting a safety hazard
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Rate Shades/Blinds
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Take a picture of the issue
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State the issue
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Is this presenting a safety hazard
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Rate Furniture
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Take a picture of the issue
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State the issue
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Is this presenting a safety hazard
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Rate Health of Interior Plants
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Take a picture of the issue
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State the issue
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Rate Lighting
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Take a picture of the issue
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State the issue
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Is this presenting a safety hazard
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Rate HVAC
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Take a picture of the issue
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State the issue
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Is this presenting a safety hazard
Bathrooms
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KEY
5 - Exceeds Service Expectation
4 - Meets Specifications
3 - Marginal Pass
2 - Service/Rework Required
1 - Unacceptable -
Rate Cabinetry, Counter Tops and Mirrors
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Take a picture of the issue
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State the issue
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Is this presenting a safety hazard
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Rate Tile Floor/Walls
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Take a picture of the issue
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State the issue
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Is this presenting a safety hazard
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Rate Plumbing Fixtures
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Take a picture of the issue
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State the issue
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Is this presenting a safety hazard
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Rate Dispensers
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Take a picture of the issue
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State the issue
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Is this presenting a safety hazard
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Rate Condition of Baby Changing Station
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Take a picture of the issue
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State the issue
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Is this presenting a safety hazard
Break Rooms
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KEY
5 - Exceeds Service Expectation
4 - Meets Specifications
3 - Marginal Pass
2 - Service/Rework Required
1 - Unacceptable -
Rate Vinyl Floors
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Take a picture of the issue
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State the issue
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Is this presenting a safety hazard
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Rate Walls/Paint
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Take a picture of the issue
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State the issue
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Is this presenting a safety hazard
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Rate Furniture/Counter/Cabinets
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Take a picture of the issue
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State the issue
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Rate Sinks
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Take a picture of the issue
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State the issue
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Is this presenting a safety hazard
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Rate Appliances
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Take a picture of the issue
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State the issue
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Is this presenting a safety hazard
Snow Removal Kits
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Rate Snow Removal Kit
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Take a picture of the issue
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Describe the issue
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Is this presenting a safety hazard
UPS Batteries
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Rate UPS Battery Charge
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Take a picture of the issue
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Describe the issue
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Is this presenting a safety hazard
Building Exterior - Janitorial & Maintenance
Building Exterior
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KEY
5 - Exceeds Service Expectation
4 - Meets Specifications
3 - Marginal Pass
2 - Service/Rework Required
1 - Unacceptable -
Rate Building Exterior Store Front Glass
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Take a Picture of the Issue
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Describe the issue
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Rate Building Exterior Canopies
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Take a Picture of the Issue
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Describe the issue
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Is the Issue Presenting a Safety Hazard
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Rate Exterior Lighting and Signage
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Take a Picture of the Issue
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Describe the issue
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Is the Issue Presenting a Safety Hazard
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Rate Walk-Up ATMs
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Take a Picture of the Issue
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Describe the issue
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Is the Issue Presenting a Safety Hazard
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Take a Picture of the Issue
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Describe the issue
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Rate Drive-Up ATMs
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Take a Picture of the Issue
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Describe the issue
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Is the Issue Presenting a Safety Hazard
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Take a Picture of the Issue
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Describe the issue
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Rate Sidewalk Cleanliness
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Is the Issue Presenting a Safety Hazard
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Take a Picture of the Issue
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Describe the issue
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Rate Trash Containers
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Take a Picture of the Issue
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Describe the issue
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Is the Issue Presenting a Safety Hazard
Building Exterior - Landlord
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Is parking lot free of trash?
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Is parking lot striping satisfactory?
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Are wheel stops and curbs in good condition?
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Any potholes in parking lot?<br>
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Any abandoned cars/vehicles/trailers?<br>
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Any non-client advertisements or signage attached to windows/ATMs?<br>
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Does building need to be painted or power washed?
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Is landscaping well maintained?
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Is Dumpster enclosure well maintained?
Accessibility
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General Interior - Is the floor area around all pull stations/fire extinguishers clear within a 4' radius? <br> <br>
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Offices - Are free-standing trash cans or potted plants in a location that allows uninterrupted/undisturbed access to workspace/client seating? <br> <br>
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Offices - Are all desk surfaces free of lotion/sanitizer hand pump dispensers? <br> <br>
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Restrooms - Are free-standing trash cans in a location that allows uninterrupted access to commodes, grab bars, and dispensers in the restroom? <br> <br>
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Restrooms - Are all sink surfaces free of soap, lotion, or sanitizer hand pump dispensers? <br> <br>
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Lobby Area - Is all public literature reachable at a height less than 4'? <br> <br>
Neighboring Tenants and Surround
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KEY
5 - Exceeds Service Expectation
4 - Meets Specifications
3 - Marginal Pass
2 - Service/Rework Required
1 - Unacceptable -
Rate the Storefront Cleanliness<br>
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Provide picture of the issue
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Describe the issue
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Rate the Exterior Trash Cans/Dumpster Encl.<br><br>
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Provide picture of the issue
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Describe the issue
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Rate the Exterior Signage<br><br>
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Provide picture of the issue
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Describe the issue
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Rate the Landscaping<br><br>
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Provide picture of the issue
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Describe the issue
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Rate the Parking Lot Cleanliness/Maintenance<br><br>
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Provide picture of the issue
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Describe the issue
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Rate the Exterior Light<br><br>
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Provide picture of the issue
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Describe the issue
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Rate the Marketing<br><br>
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Provide picture of the issue
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Describe the issue
Overview & Signature
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Additional Comments or Concerns About the Property
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Signature of Branch Lead/Manager