Information

  • Work Order No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Signed by DTZ Inspector

  • Location
  • Personnel

Interior Janitorial

General Interior

  • KEY
    5 - Exceeds Service Expectation
    4 - Meets Specifications
    3 - Marginal Pass
    2 - Service/Rework Required
    1 - Unacceptable

  • Rate Entry Mats

  • Rate the cleanliness of the Entry Mats

  • Take a picture of the issue

  • Describe the issue

  • Rate Hardwood Floors<br>

  • Rate Cleanliness of Hardwood Floors

  • Take a picture of the issue

  • Describe the issue

  • Rate Carpeted Floors<br>

  • Rate Cleanliness of Carpeted Floors

  • Take a picture of the issue

  • Describe the issue

  • Rate Walls and Baseboards <br>

  • Rate Cleanliness of Walls and Baseboards

  • Take a picture of the issue

  • Describe the issue

  • Rate Interior Store Front Glass, Mullions, & Entrance Doors<br>

  • Rate Cleanliness of Store Front Glass, Mullions & Entrance Doors

  • Take a picture of the issue

  • Describe the issue

  • Rate Window Blinds/Shades<br>

  • Rate Cleanliness of Office Window Blinds/Shades

  • Take a picture of the issue

  • Describe the issue

  • Rate Interior Glass<br>

  • Rate Cleanliness of Interior Glass

  • Take a picture of the issue

  • Describe the issue

  • Rate Dusting<br>

  • Rate Completeness of Dusting

  • Take a picture of the issue

  • Describe the issue

  • Rate Diffusers<br>

  • Rate Cleanliness of Diffusers

  • Take a picture of the issue

  • Describe the issue

  • Rate Ceiling Tiles<br>

  • Rate Cleanliness of Ceiling Tiles

  • Take a picture of the issue

  • Describe the issue

  • Rate Drinking Fountains<br>

  • Rate Cleanliness of Drinking Fountains

  • Take a picture of the issue

  • Rate Furniture/Tables/Chairs<br>

  • Rate Cleanliness of Furniture/Tables/Chairs

  • Take a picture of the issue

  • Describe the issue

  • Rate Interior ATMs<br>

  • Rate Cleanliness of Interior ATMs

  • Take a picture of the issue

  • Describe the issue

Offices

  • KEY
    5 - Exceeds Service Expectation
    4 - Meets Specifications
    3 - Marginal Pass
    2 - Service/Rework Required
    1 - Unacceptable

  • Rate Furniture/Chairs/Desks<br>

  • Rate Cleanliness of Furniture/Desks/Chairs

  • Take a picture of the issue

  • Describe the issue

  • Rate Walls/Wall Covering/Baseboards <br>

  • Rate Cleanliness of Walls/Wall Covering/Baseboards

  • Take a picture of the issue

  • Describe the issue

  • Rate DIRTT Wall Glass/Doors

  • Rate Cleanliness of DIRTT Wall Glass/Doors

  • Take a picture of the issue

  • Describe the issue

Bathrooms

  • KEY
    5 - Exceeds Service Expectation
    4 - Meets Specifications
    3 - Marginal Pass
    2 - Service/Rework Required
    1 - Unacceptable

  • Rate Bathroom Walls

  • Rate cleanliness of Bathroom Walls

  • Take a picture of the issue

  • Describe the issue

  • Rate Bathroom Floors & Drains

  • Rate cleanliness of Bathroom Floors & Drains

  • Take a picture of the issue

  • Describe the issue

  • Rate Bathroom Cabinetry/Counter/Mirror

  • Rate cleanliness of Bathroom Cabinetry/Counter/Mirror

  • Take a picture of the issue

  • Describe the issue

  • Rate Bathroom Plumbing Fixtures

  • Rate cleanliness of Bathroom Plumbing Fixtures

  • Take a picture of the issue

  • Describe the issue

  • Rate Bathroom Dispensers

  • Rate cleanliness of Bathroom Dispensers and other Accessories

  • Take a picture of the issue

  • Describe the issue

  • Rate Bathroom Baby Changing Station

  • Rate cleanliness of Bathroom Baby Changing Station

  • Take a picture of the issue

  • Describe the issue

Break Rooms

  • KEY
    5 - Exceeds Service Expectation
    4 - Meets Specifications
    3 - Marginal Pass
    2 - Service/Rework Required
    1 - Unacceptable

  • Rate Break Room Furniture

  • Rate cleanliness of Break Room Furniture

  • Take a picture of the issue

  • Describe the issue

  • Rate Break Room Cabinetry/Counters

  • Rate cleanliness of Break Room Cabinetry/Counters

  • Take a picture of the issue

  • Describe the issue

  • Rate Break Room Vinyl Floors<br>

  • Rate Cleanliness of Break Room Vinyl Floors

  • Take a picture of the issue

  • Describe the issue

  • Rate Break Room Walls/Baseboards<br>

  • Rate Cleanliness of Break Room Walls/Baseboards

  • Take a picture of the issue

  • Describe the issue

  • Rate Break Room Sinks<br>

  • Rate Cleanliness of Break Room Sinks

  • Take a picture of the issue

  • Describe the issue

  • Rate Break Room Appliances <br>

  • Rate Cleanliness of Break Room Appliances

  • Take a picture of the issue

  • Describe the issue

  • Rate Break Room Trash

  • Rate cleanliness of Trash Can/area around Trash Can

  • Take a picture of the issue

  • Describe the issue

Janitorial Closets

  • Rate Janitorial Closets

  • Rate cleanliness and organization of closet.

  • Take a picture of the issue

  • Describe the issue

  • Do all the chemical in the janitorial closet have a MSDS and are the sheets easily accessible?

Facility Condition & Operation

General Interior

  • KEY
    5 - Exceeds Service Expectation
    4 - Meets Specifications
    3 - Marginal Pass
    2 - Service/Rework Required
    1 - Unacceptable

  • Rate Carpet

  • Rate the Condition of the Carpet

  • Take a picture of the issue

  • State the issue

  • Is this presenting a safety hazard

  • Rate Hardwood Floors

  • Rate the Condition of Hardwood Floors

  • Is this presenting a safety hazard

  • Take a picture of the issue

  • State the issue

  • Rate Baseboard

  • Rate the Condition of the Baseboards

  • Take a picture of the issue

  • State the issue

  • Is this presenting a safety hazard

  • Rate Paint

  • Rate the Condition of the Paint

  • Take a picture of the issue

  • State the issue

  • Rate Wall Coverings

  • Rate the Condition of Wall Coverings

  • Take a picture of the issue

  • State the issue

  • Is this presenting a safety hazard

  • Rate Art Work/Vinyl/Pinset Letters

  • Rate the Condition of Art Work/Vinyl/Pinset Letters

  • Take a picture of the issue

  • State the issue

  • Is this presenting a safety hazard

  • Rate Door/Door Hardware

  • Rate the Condition of Door/Door Hardware

  • Take a picture of the issue

  • State the issue

  • Is this presenting a safety hazard

  • Rate Window & Sills

  • Rate the Condition of Window and Sills

  • Take a picture of the issue

  • State the issue

  • Is this presenting a safety hazard

  • Rate Shades/Blinds

  • Rate the Condition Shades/Blinds

  • Take a picture of the issue

  • State the issue

  • Is this presenting a safety hazard

  • Rate Furniture

  • Rate the Condition of Furniture

  • Take a picture of the issue

  • State the issue

  • Is this presenting a safety hazard

  • Rate Health of Interior Plants

  • Rate Health of Interior Plants

  • Take a picture of the issue

  • State the issue

  • Rate Lighting

  • Rate the Condition of Lighting and Fixtures

  • Take a picture of the issue

  • State the issue

  • Is this presenting a safety hazard

  • Rate HVAC

  • Rate the HVAC Comfort

  • Take a picture of the issue

  • State the issue

  • Is this presenting a safety hazard

Bathrooms

  • KEY
    5 - Exceeds Service Expectation
    4 - Meets Specifications
    3 - Marginal Pass
    2 - Service/Rework Required
    1 - Unacceptable

  • Rate Cabinetry, Counter Tops and Mirrors

  • Rate Cabinetry, Counter Tops and Mirrors

  • Take a picture of the issue

  • State the issue

  • Is this presenting a safety hazard

  • Rate Tile Floor/Walls

  • Rate the Condition of Tile Floor/Walls

  • Take a picture of the issue

  • State the issue

  • Is this presenting a safety hazard

  • Rate Plumbing Fixtures

  • Rate Plumbing Fixtures

  • Take a picture of the issue

  • State the issue

  • Is this presenting a safety hazard

  • Rate Dispensers

  • Rate Dispenser Operations

  • Take a picture of the issue

  • State the issue

  • Is this presenting a safety hazard

  • Rate Condition of Baby Changing Station

  • Rate Condition of Baby Changing Station

  • Take a picture of the issue

  • State the issue

  • Is this presenting a safety hazard

Break Rooms

  • KEY
    5 - Exceeds Service Expectation
    4 - Meets Specifications
    3 - Marginal Pass
    2 - Service/Rework Required
    1 - Unacceptable

  • Rate Vinyl Floors

  • Rate the Condition of Vinyl Floors

  • Take a picture of the issue

  • State the issue

  • Is this presenting a safety hazard

  • Rate Walls/Paint

  • Rate the Condition of Walls/Paint

  • Take a picture of the issue

  • State the issue

  • Is this presenting a safety hazard

  • Rate Furniture/Counter/Cabinets

  • Rate the Condition of Furniture/Counter/Cabinets

  • Take a picture of the issue

  • State the issue

  • Rate Sinks

  • Rate the Condition of Sinks

  • Take a picture of the issue

  • State the issue

  • Is this presenting a safety hazard

  • Rate Appliances

  • Rate the Condition of Appliances

  • Take a picture of the issue

  • State the issue

  • Is this presenting a safety hazard

Snow Removal Kits

  • Rate Snow Removal Kit

  • Rate the Condition of Snow Removal Kit

  • Take a picture of the issue

  • Describe the issue

  • Is this presenting a safety hazard

UPS Batteries

  • Rate UPS Battery Charge

  • Rate UPS Battery Charge

  • Take a picture of the issue

  • Describe the issue

  • Is this presenting a safety hazard

Building Exterior - Janitorial & Maintenance

Building Exterior

  • KEY
    5 - Exceeds Service Expectation
    4 - Meets Specifications
    3 - Marginal Pass
    2 - Service/Rework Required
    1 - Unacceptable

  • Rate Building Exterior Store Front Glass

  • Rate the Condition of Exterior Store Front Glass

  • Take a Picture of the Issue

  • Describe the issue

  • Rate Building Exterior Canopies

  • Rate the Condition of Building Canopies

  • Take a Picture of the Issue

  • Describe the issue

  • Is the Issue Presenting a Safety Hazard

  • Rate Exterior Lighting and Signage

  • Rate the Condition of Exterior Lighting and Signage

  • Take a Picture of the Issue

  • Describe the issue

  • Is the Issue Presenting a Safety Hazard

  • Rate Walk-Up ATMs

  • Rate condition of Walk-Up ATMs

  • Take a Picture of the Issue

  • Describe the issue

  • Is the Issue Presenting a Safety Hazard

  • Rate cleanliness of Walk-Up ATMs

  • Take a Picture of the Issue

  • Describe the issue

  • Rate Drive-Up ATMs

  • Rate condition of Drive-Up ATMs

  • Take a Picture of the Issue

  • Describe the issue

  • Is the Issue Presenting a Safety Hazard

  • Rate cleanliness of Drive-Up ATMs

  • Take a Picture of the Issue

  • Describe the issue

  • Rate Sidewalk Cleanliness

  • Rate Cleanliness of Sidewalks

  • Is the Issue Presenting a Safety Hazard

  • Take a Picture of the Issue

  • Describe the issue

  • Rate Trash Containers

  • Rate condition of Trash Containers

  • Take a Picture of the Issue

  • Describe the issue

  • Is the Issue Presenting a Safety Hazard

Building Exterior - Landlord

  • Is parking lot free of trash?

  • Is parking lot striping satisfactory?

  • Are wheel stops and curbs in good condition?

  • Any potholes in parking lot?<br>

  • Any abandoned cars/vehicles/trailers?<br>

  • Any non-client advertisements or signage attached to windows/ATMs?<br>

  • Does building need to be painted or power washed?

  • Is landscaping well maintained?

  • Is Dumpster enclosure well maintained?

Accessibility

  • General Interior - Is the floor area around all pull stations/fire extinguishers clear within a 4' radius? <br> <br>

  • Offices - Are free-standing trash cans or potted plants in a location that allows uninterrupted/undisturbed access to workspace/client seating? <br> <br>

  • Offices - Are all desk surfaces free of lotion/sanitizer hand pump dispensers? <br> <br>

  • Restrooms - Are free-standing trash cans in a location that allows uninterrupted access to commodes, grab bars, and dispensers in the restroom? <br> <br>

  • Restrooms - Are all sink surfaces free of soap, lotion, or sanitizer hand pump dispensers? <br> <br>

  • Lobby Area - Is all public literature reachable at a height less than 4'? <br> <br>

Neighboring Tenants and Surround

  • KEY
    5 - Exceeds Service Expectation
    4 - Meets Specifications
    3 - Marginal Pass
    2 - Service/Rework Required
    1 - Unacceptable

  • Rate the Storefront Cleanliness<br>

  • Rate the Storefront Cleanliness

  • Provide picture of the issue

  • Describe the issue

  • Rate the Exterior Trash Cans/Dumpster Encl.<br><br>

  • Rate the Exterior Trash Cans/Dumpster Encl.

  • Provide picture of the issue

  • Describe the issue

  • Rate the Exterior Signage<br><br>

  • Rate the Signage

  • Provide picture of the issue

  • Describe the issue

  • Rate the Landscaping<br><br>

  • Rate the Landscaping

  • Provide picture of the issue

  • Describe the issue

  • Rate the Parking Lot Cleanliness/Maintenance<br><br>

  • Rate the Parking Lot Cleanliness/Maintenance

  • Provide picture of the issue

  • Describe the issue

  • Rate the Exterior Light<br><br>

  • Rate the Exterior Light

  • Provide picture of the issue

  • Describe the issue

  • Rate the Marketing<br><br>

  • Rate the Marketing

  • Provide picture of the issue

  • Describe the issue

Overview & Signature

  • Additional Comments or Concerns About the Property

  • Signature of Branch Lead/Manager

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