Title Page

  • Location

MOD REPORT

Discover Resorts Karjat Manager on Duty (MOD REPORT)

  • Manager on Duty:

  • Date

  • Time

  • Arrivals Pax

  • Departure Pax

  • In-house Pax

  • Occupancy %

  • Out Of Order Rooms

FRONT OFFICE & LOBBY AREA CHECKLIST

  • Front Desk Staffs Present at counter

  • Front Desk Supervisor and Staff with name

  • Front Desk Area is organized and Neat

  • Staff Groomed well with name badge

  • Uniform nicely pressed, clean and neat

  • Guest Checkin / Checkout without delay

  • Telephone answered in 3 Rings

  • Lobby Clean and Neat

  • Back Office area Clean and Neat

  • Security present at the Main Door

AUDIT ON ROOMS

    Audit on Guest Ready Rooms
  • Room Cleaned as per standard

  • TV and other Equipments working

  • Taps and Flush working fine

  • Telephone operating

  • Guest Aminities placed

  • Bathroom supplies placed

  • Any Issue to be higlighted 1

  • Any Issue to be higlighted 2

  • Any Issue to be higlighted 3

  • Any Issue to be higlighted 4

  • Any Issue to be higlighted 5

  • Any Issue to be higlighted 6

FOOD AND BEVERAGE CHECKLIST

  • Was the Hostess / Captain found at the restaurant entrance?

  • Was the restaurant clean?

  • Were all the tables setup?

  • Was the background music on and at the right level?

  • How many tables were occupied?

  • Talk to two guests selected at random. Ask them questions about their stay and experience in the restaurant

  • Were the Banquet halls organized and clean?

  • Does the room service order taker handle guest inquiries professionally?

  • Do they monitor (Order Control Sheet) the time lag between the placement of the order and execution thereof?

  • Were all items on the buffet well presented and fresh? If any?

  • Are all the equipments in the kitchen working?

  • Was the kitchen clean and tidy?

GENERAL CHECKLIST

  • All Emergency Exits are clear and well lit

  • All Storage doors locked

  • Guest Corridors are clear of Food Trays

  • All Guest corridors are neat and clean

  • All Banquet Rooms locked in not in use

  • All Non Operating Restaurants and locked

  • Staff Present at Houseekping Desk

  • Staff Present at Room Service Desk

  • Staff Present at Coffee Shop

  • Staff Restroom Neat and Clean

  • Staff Caffeteria Neat and Clean

  • Security present at Staff Entrance

  • Swimming pool clean with enough water

  • Were all fire extinguishers in place and in good condition and were expiry dates checked?

  • Any Lights not working on guest Corridore

  • Any Incidents or Major Guest Compaints

PREMISES CHECKLIST (IMAGES)

  • Any other Observations in the Premises

  • Any other Observations in the Premises

  • Any other Observations in the Premises

  • Any other Observations in the Premises

  • Any other Observations in the Premises

  • Any other Observations in the Premises

  • Any other Observations in the Premises

  • Any other Observations in the Premises

  • Any other Observations in the Premises

  • Any other Observations in the Premises

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.