Distributor Assessment V2

• Area numbers

• Month of Assessment

• Distributors Name

• Location
  Address

• Conducted on

  Date

• Assessors name

• Personnel present other than the assessor.

1. Vacant DTs

• 1.1 What was the percentage of the area covered for the previous month.

  100%

  97-99%

  93-96%

  - 92%

• 1.2 If percentage covered is lower than 100% what is the plan for improvement?

• 1.3 Is the distributor doing everything possible to avoid declaring vacant DTs?

  Yes

  No

  N/A

2. Area checks

• 2.1 Stock Pick Up/Delivery confirmation percentage, previous months percentage. 1 = 10%, 2 = 20%, etc

• 2.2 Were there any issues with the deliverer confirmation web site reported.

  No

  Yes

• 2.3 Area checked by the distributor as a percentage, previous months percentage. 1 = 10%, 2 = 20%, etc

• 2.4 Is the distributor checking every DT at least once a month?

  Yes

  No

  N/A

• 2.5 How does this result compare to the previous assessment

  Can't Improve

  Improvement

  No Change

  Worse

• 2.7 Were there any issues with the checking App/Link

  No

  Yes

3. Query management

• 3.1 How many catalogue queries were on CSS?

  0

  1 - 5

  5+

  N/A

• 3.2 How does this compare to the previous assessment.

  Can't Improve

  Improvement

  No Change

  Worse

• 3.3 How many newspaper queries were on CSS?

  0

  1 - 5

  5+

  N/A

• 3.4 How does this compare to the previous assessment.

  Can't Improve

  Improvement

  No Change

  Worse

• 3.5 Are queries being submitted on time.

  Yes

  No

  N/A

• 3.6 Is the DAS being completed within the specified time frame?<br>Monday PM

  Yes

  No

  N/A

• 3.7 Was a service failure or dumping reported?

  No

  Yes

4. Returns Management

• 4.1 Is the Stock returns form consistently completed on Streetlink?

  Yes

  No

  N/A

• 4.2 Is the monthly vacancy percentage relevant to the amount of stock being returned?

  Yes

  No

  N/A

• 4.3 If no what action is being taken to rectify?

• 4.4 Are Stock discrepancies being reported promptly. (Unders-Overs)

  Yes

  No

  N/A

5. Deliverer Recruiting

• 5.1 How many deliverer enquiries have been received in the last four weeks?

• 5.2 What percentage of deliverer enquiries were followed up? 1 = 10%, 2 = 20%, etc

• 5.3 How many deliverers have been contracted?

• 5.4 How many deliverers have left?

• 5.5 Are there any deliverers approaching earnings of $10,000 that may require an ABN?

6. General

• 6.1 Has the CW spend been zero for the previous 4 weeks?

  Yes

  No

  N/A

• 6.2 Is the CW spend for the area down from last week or zero?

  Yes

  No

  N/A

• 6.3 Is the distributor colour coding all stock?

  Yes

  No

  N/A

• 6.4 Is the distributor profile up to date?

  Yes

  No

  N/A

7. Updates

• 7.1 Have DTs that require amalgamation or amending been processed for change?

  Yes

  No

  N/A

• 7.2 Have new estates or developing areas been flagged for the next update?

  Yes

  No

  N/A

• 7.3 Are DT counts accurate or has a change request been submitted?

  Yes

  No

  N/A

8. Safety

• 8.1 Are you confident the stock storage area is safe? eg Trip hazards, overhanging trees, etc

  Yes

  No

  N/A

• 8.2 Has EVERY user of ANY of the following lifting devices, completed the SOP?<br>(forklift, walkie stacker and pallet jack)<br><br>

  Yes

  No

  N/A

• 8.3 Are all signed SOPs accessible and quickly available on request? <br><br><br>

  Yes

  No

  N/A

• 8.4 Photo of safety concern if required.

  Media

9. Follow up

• 9.1 Have all issues from previous assessments been resolved?

  Yes

  No

  N/A

• 9.2 Are there any new issues you would like to highlight?

  No

  Yes

10. Assessment Comparison

• 10.1 Is the total percentage of this assessment equal to or higher than the previous one?

  Yes

  No

  N/A

• 10.2 If No, what is the rectification plan?

Sign off

• Distributor to sign.

  Sign

• Assessor to sign.

  Sign