Dixons Retail - Store Of Excellence

• Floor-walk Name

Store Of Excellence

• Select Cheltenham 0160 Stratford Upon Avon 0262 Witney 0328 Cheltenham PCW 0701 Oxford PCW 0704 Evesham 1603 Stratford Upon Avon 2009 Leamington Spa 2130 Coventry 2133 Redditch 2138 Oxford East 2156 Gloucester 2221 Coventry 2243 Worcester 2277 Cheltenham 2356 Rugby 2391 Oxford 2401 Banbury 2422 Gloucester PCW 4802 Worcester 4835 Oxford City 2829

  • Cheltenham 0160
  • Stratford Upon Avon 0262
  • Witney 0328
  • Cheltenham PCW 0701
  • Oxford PCW 0704
  • Evesham 1603
  • Stratford Upon Avon 2009
  • Leamington Spa 2130
  • Coventry 2133
  • Redditch 2138
  • Oxford East 2156
  • Gloucester 2221
  • Coventry 2243
  • Worcester 2277
  • Cheltenham 2356
  • Rugby 2391
  • Oxford 2401
  • Banbury 2422
  • Gloucester PCW 4802
  • Worcester 4835
  • Oxford City 2829

• Select date

  Date

• Manager Conducting the Review

Front Of Store - Bringing Life To Technology

• Are the A-frame posters correct to plan.

  Yes

  No

  N/A

• Is front of store exterior clean & litter free? (No rubbish, clutter free, no cigarette ends)

  Yes

  No

  N/A

• Is there theatre when entering the store?<br>

  Yes

  No

  N/A

• Is the Customer Champion in place?

  Yes

  No

  N/A

• Do all colleagues look professional (correct uniform, smart appearance, name badges)?

  Yes

  No

  N/A

Vision Department

• Are all TV's demo ready with the correct content?

  Yes

  No

  N/A

• Are the current Key Deals correct?

  Yes

  No

  N/A

• Is department merchandised to Baseline Standards?

  Yes

  No

  N/A

• Are the bulk stacks correct and in the relevant areas of the store?

  Yes

  No

  N/A

• Are TV's wire managed?

  Yes

  No

  N/A

• Is the TV department fully ticketed?

  Yes

  No

  N/A

• Is Clearance highlighted and is it all out, in line with Visual Merchandising?

  Yes

  No

  N/A

• Is the eclipse terminal fully operational and free from clutter?

  Yes

  No

  N/A

Computing Department

• Are the current GEN Deals correct?

  Yes

  No

  N/A

• Do all laptops, Ultra books & Desktops have the current Techscan Demo running?

  Yes

  No

  N/A

• Is department merchandised to Baseline Standards?

  Yes

  No

  N/A

• Is the department fully ticketed?

  Yes

  No

  N/A

• Are all products clean?

  Yes

  No

  N/A

• Has the security check been completed daily (check 3 random products)

  Yes

  No

  N/A

• Is the KNOWHOW POS correct & up to date?

  Yes

  No

  N/A

• Are there key attachments located within the department?

  Yes

  No

  N/A

• Is Clearance highlighted and is it all out, in line with Visual Merchandising?

  Yes

  No

  N/A

• Is the eclipse terminal fully operational and free from clutter?

  Yes

  No

  N/A

Kitchen Appliances

• Are the GEN's correct to the latest promo plan?

  Yes

  No

  N/A

• Are all products clean, mark free?

  Yes

  No

  N/A

• Is department merchandised to Baseline Standards?

  Yes

  No

  N/A

• Are all products ticketed with the correct storyboards attached?

  Yes

  No

  N/A

• Do all products have the relevant Energy Labels attached?

  Yes

  No

  N/A

• Is the correct KNOWHOW Delivery & Installation POS displayed?

  Yes

  No

  N/A

• Has the department relevant lifestyle examples?

  Yes

  No

  N/A

• Is Clearance highlighted and is it all out, in line with Visual Merchandising?

  Yes

  No

  N/A

• Is the eclipse terminal fully operational and free from clutter?

  Yes

  No

  N/A

Consumer Electronics

• Are the GEN's correct to the latest promo plan?

  Yes

  No

  N/A

• Are products demo ready?

  Yes

  No

  N/A

• Is department merchandised to Baseline Standards?

  Yes

  No

  N/A

• Are all products ticketed?

  Yes

  No

  N/A

• Are the departments shop-able, (fully replenished)?

  Yes

  No

  N/A

• Is the relevant KNOWHOW POS displayed?

  Yes

  No

  N/A

• Is Clearance highlighted and is it all out, in line with Visual Merchandising?

  Yes

  No

  N/A

• Is the eclipse terminal fully operational and free from clutter?

  Yes

  No

  N/A

Business Centre

• Has the Business Advisor completed the weekly Business Fit document?

  Yes

  No

  N/A

• Do the team know the weekly Business Target?

  Yes

  No

  N/A

• Has the BA completed coaching with the team and documented this?

  Yes

  No

  N/A

• Is the business area clear, clutter free, eclipse till working and looks professional?

  Yes

  No

  N/A

• Are the relevant leaflets available within the business department?

  Yes

  No

  N/A

Warehouse

• Have all deliveries been put away?

  Yes

  No

  N/A

• Is the warehouse clutter free and tidy?

  Yes

  No

  N/A

• Have all returns been checked, segmented & ready for return?

  Yes

  No

  N/A

Back of House

• Is the Customer Plan up to date?

  Yes

  No

  N/A

• Do colleagues know their weekly targets?

  Yes

  No

  N/A

• Has success been celebrated?

  Yes

  No

  N/A

• Are the colleague areas clean & tidy?

  Yes

  No

  N/A

Knowhow Bar

• Has the weekly KNOWHOW Bar Fit been completed?

  Yes

  No

  N/A

• Is the cash desk eclipse terminals fully operational and free from clutter?

  Yes

  No

  N/A

• Do the Knowhow colleagues know their weekly / daily targets?

  Yes

  No

  N/A

• Are the current Knowhow bar posters correct?

  Yes

  No

  N/A

• Manager comments / next steps

• Add signature

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