DM Daily Routine Checklist (LPE)

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Leadership & People

• Uniform Appearance, Staffing, Schedule, WSP, Smiling, Friendly, Well-Trained, Certifications using the tablas - 20/20 Bard com plate

  Yes

  No

• If no, give an explanation.

• Communication, Daily Work Stations Planner, Huddles, TP, TAP & Top<br>

  Yes

  No

• If no, give an explanation.

• Travels Paths

  Yes

  No

• If no, give an explanation

• Job Aid< Routine, Taking care of Guest

  Yes

  No

• If no, give an explanation

• Yes

  No

  N/A

Service

• Hand wash Timers Set, FSC Book, White pages, Thermometers working, water buckets sanitize strips available Strength 150-400, Cross-contamination ( cutting boards, sear, tongs, products), Chemicals, Gloves usage, Hand washing taking place using hot water, Timer on Tools, having an extra set available, Food Safety certification, Servsafe available and Q posted, Bodily Fluids Kit available, Maintenance Equipment, verify all equipment working meeting temp

  Yes

  No

• If no, give an explanation

• Quality, Ice tea Urn cut and with tie at dining area, hold times on our assembly produce out at the room temp

  Yes

  No

• If no, give an explanation

• Eco-Lab, pest infestation, no back sewage, hot water available

  Yes

  No

• If no, give an explanation

Guest Standards Assessment / 2 Million AUV

• Food Taste Great- Quality hot fresh burgers 125, fries 150, coffee 155, all products available, nothing expired

  Yes

  No

  N/A

• If no, give an explanation

• Order Accuracy - handing out receipts, repeating order, bagging procedures, OCS working description

  Yes

  No

  N/A

• If no, give an explanation

• Well -Trained - Certifications, Trained on new product, ask questions, revise product<br>

  Yes

  No

  N/A

• If no, give an explanation

• Eco-Lab , Pest infestation, no back sewage, hot water available

  Yes

  No

• If no, give an explanation

Image & cleanliness

• Cleanliness - follow daily charts what was need to clean follow up, POM's tables, restrooms, base boreds, front counter free of clutter, shake mixer, equipment, BOH, FOH, organization, office, break-room, ceiling tiles, vents, odors, menu boards, windows ledges, decals, door, drive thru windows

  Yes

  No

• If no, give an explanation

• friendliness & Well Groom - Greet Upon arrival, smile, thank you, practice conversation ordering, uniforms, appearance clean fresh, hat, name badges, Looking Great, professional!

  Yes

  No

• If no, give an explanation

• Hospitality Model posted, ask questions review

  Yes

  No

• If no, give an explanation

Profit & Sales

• Food Cost - Daily tracking posted, destroy, bread, deliveries MBM, transfers, prep, BTC posted

  Yes

  No

• if no, give an explanation

• Sales 7 Transaction - take 10 minutes of your daily routine, teach your people how to fish, don't do it for them

  Yes

  No

• If no, give an explanation

• Labor - Forecasting, schedule posted (TM no more then 30 hrs.), check PC scheduling, time keeping, breaks, smart selling, take care if your equipment

  Yes

  No

• If no, give an explanation

10k & VOG alerts

• 10k & VOG alerts - taking care of the guest "Say Yes To the Guest" when you take care of your team, your team will take care of your guest! Daily calls with in 48 hours, don't overfill bags, look for bagging procedures, coach team to say the combo not the number # use the right stickers on special orders, use tabs.

  Yes

  No

  N/A

• If no, give an explanation