DM Shopper

OCB Board has correct Graphics?

OCB Board Clean? Correct Decals?

DT menu board clean and visually appealing?

Landscaping in good condition...free if trash and eye appealing?

Outside POP correct..banners straight, window clings staright, pop not faded?

DT Lane clean..free of trash...landscaping not overgrown into DT lane?

Employee greeted correctly within 5 seconds..friendly?

Employee suggested or upsized combo?

Employee confirmed order on screen or read it back for confirmation?

Employee suggested additional items..correctly and used smart suggestive selling?

Employee said thank you and or my pleasure when closing?

Employee greeted you at window within 5 seconds in friendly manner?

Employee was polite, smiling and corteous?

Employee gave receipt with change and or put in bag?

Drink was served correctly..appropriate ice?

Sides hot and good flavor?

Sandwich made correctly..hot and tasty?

Was the order packed correctly in bag with correct napkins?

Did employee ask if u wanted condiments and how many?

Was the order passed out within 3:30pm?

Did employee say thank you when they handed out order and was polite.

Are 3 headsets being used?

Is time correct on receipt?

Is parking lot clean?

Is DT window clean with correct POP?

Are Rest Hours posted..readable and clean?

Is DT window area clean, walls clean, blinds clean?

Was the DT experience overall friendly and pleasant?