Dobbies Regional Manager Store visit report

• Document No.

• Conducted on

  Date

• Prepared by

• Personnel

• Store Name

  Select Aberdeen Ashford Ayr Atherstone Birtley Brahead Carlisle Chesterfield Cirencester Cumbernauld/ Westerwood Dalgety Bay Dundee Dundee Garden Cafe Dunfermline Edinburgh Butterfly World Gailey Gillingham Grovelands Inverness Kings Lynn Kinross Lisburn Liverpool Livingston Melville Milngavie Milton Keynes Perth Peterborough Plantasia Ponteland Preston Sandyholm Shepton Mallet Shrewsbury Southport Stirling

  • Aberdeen
  • Ashford
  • Ayr
  • Atherstone
  • Birtley
  • Brahead
  • Carlisle
  • Chesterfield
  • Cirencester
  • Cumbernauld/ Westerwood
  • Dalgety Bay
  • Dundee
  • Dundee Garden Cafe
  • Dunfermline
  • Edinburgh Butterfly World
  • Gailey
  • Gillingham
  • Grovelands
  • Inverness
  • Kings Lynn
  • Kinross
  • Lisburn
  • Liverpool
  • Livingston
  • Melville
  • Milngavie
  • Milton Keynes
  • Perth
  • Peterborough
  • Plantasia
  • Ponteland
  • Preston
  • Sandyholm
  • Shepton Mallet
  • Shrewsbury
  • Southport
  • Stirling

• Car park / Entrance Landscaping Banners First impressions Trolleys & baskets Front of store Guidelines to plan Plant features Seasonal

• Pictures if required

  Media

• Next steps?

• Gardening Set up to plan POS in place Commercial Link sales VM Operational Standards Availability Top deals and leaders in place.

• Pictures if required

  Media

• Next steps?

• Indoor living Set up to plan POS In place Commercial Top deals and leaders in place VM Operational Standards Availability TV units on Link sales Tagging in place

• Pictures if required

  Media

• Next steps

• Leisure Set up to plan POS COmmercial VM Operational Standards Availability Tagging in place Top deals in place

• Pictures if necessary

  Media

• Next steps?

• Aquapet Set up to plan POS In place Commercial VM Operational standards Stock level of Fish Water features Deployment Link sales Top deals and leaders in place

• Pictures if necessary

  Media

• Next steps?

• Plants Merchandise to season Seasonal garden A - Z Maintenance POS in place Commercial Deployment Hygiene and cleanliness VM Planted containers Containers Link sales Top deals and Leaders in place

• Pictures if required

  Media

• Next steps?

• Foodhall and B2G Set up to plan POS Commercial VM Operational Standards Availability Deployment Link sales Impactful displays Tasting samples Top deals and Leaders in place Hygiene and Cleanliness

• Pictures if required

  Media

• Next steps?

• Restaurant Entrance Hot spots Hygiene & Cleanliness Are staff dressed correctly? Food quality and display Colleague development and engagement VM CookSafe Table clearance and floor cleanliness

• Pictures if required

  Media

• Next steps

• Back of house and Yard Warehouse standards, Stock management Health & Safety Equipment control

• Pictures if required

  Media

• Next steps

• Checkouts / Service Service levels Till point challenge Deployment Area clean and clutter free Rewards sign up Tablets being used Tell Dobbies Community focus Toilets clean and stocked

• Pictures if required

  Media

• Next steps?

Overall visit summary

• Regional Manager comments

• General Manager comments

• General Manager signature

  Sign