Title Page

  • Site conducted

  • Conducted on

  • Staff Member

  • Prepared by

  • Path 2 Excellence - level 1 & signed off

  • Path 2 Excellence - Promotional training completed

  • Job Description Signed & Returned

  • Drivers Licence - uploaded to Tanda

  • Signed off on Ebike Competency - uploaded to Tanda

  • Uniform Policy Signed

  • Food Policy Signed

  • Downloaded drivers app & understanding on how to use the app

  • Ebike Inspection Training Explained, opening driver upload to file in PULSE daily

  • Shown TANDA, log in un-availability

  • Microsoft Teams - Joined Chat Groups

  • Viva Engaged - Explained

  • NEO

  • Answer the phone in 2 rings

  • Hand washing

  • Date codes to be removed on wash up

  • Delivery Feedback cards to be carried all the time, I will be asking when I see them

  • Cardboard to be flattened as we go & put into bins immediately as shown

  • Customer area show how to clean during shift, fill napkins, wipe tables, arrange sits, check sits are clean & spot sweep

  • Set up of for peak, ensure the front of house is set up for peak (serve the customers)

  • Order Taking: 1. Can take a pick order 2. Can take a deliver order 3. Can take toppings off pizzas 4. Can take a half & half pizza orders 5. Can track pick up & deliver orders for customers 6. Customer service manners when answering a phone call 7. Can add a coupon into PULSE

  • Cut Bench: 1. Sauce bottle date coding - 2 days 2. Shallots 5 hour date coding - lid on no tongs in ban 3. Dessert spoons need to have a cover 4. Set up, open all pizza boxes, ensure all product boxes is enough for peak 5. Condiments full for peak 6. While on cut, check sauces to make sure you have enough for peak & empty older sauces into new sauces & take empty bottles to wash up, don't have empty sauce bottles cutting up the cut bench

  • Sauce Bench: 1. Date coding of sauce bans - 2 days 2. Explain the dough which 1 is which 2. Sauce display, how to read the sauce display, order numbers, pick up & delivery indicator

  • Makelines full - show how to full the makelines - where food is keep underneath, set up of the cupboards & where food is in the Coolroom

  • Postbake & cut quiz score

  • Cut Times

  • Show cleaning of the toilets

  • Staff Member

  • Manager

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